Best Western Plus Capitola By-the-sea Inn & Suites

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and a meeting room. Housekeeping is available on request.

Nearby attractions

Located in Santa Cruz, Best Western Plus Capitola By-the-sea Inn & Suites is near the beach. Capitola Wharf and Santa Cruz Harbor are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Santa Cruz Museum of Natural History and Santa Cruz Beach Boardwalk. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Surfing Museum are also worth visiting. Discover the area's water adventures with surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails, mountain biking, and ecotours.

Popular amenities

Family friendly

Fence around the pool

Free cribs/infant beds

Laundry facilities

Microwave

Outdoor pool

Pool gate

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Free continental breakfast

Guest services

24-hour front desk

Housekeeping (on request)

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Low-height electrical outlets in bathroom

Phone accessibility kit

Pool hoist on site

Roll-in shower (select rooms)

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Fitness center

Outdoor pool

Spa tub

Outdoor

Pool sun loungers

Pool umbrellas

Conveniences

Elevator

Front-desk safe

Vending machine

More

Renovated entire property - january 2019

Smoke-free property

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Nearest Airports

Norman Y. Mineta San Jose International Airport

44 km from this hotel

Monterey Regional Airport

44 km from this hotel

San Francisco International Airport

81 km from this hotel

Reviews that mention...

All reviews (13)location (3)parking (2)clean (6)pool (2)staff (6)adjoining room (1)

Family Reviews

for Best Western Plus Capitola By-the-sea Inn & Suites

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

77%

4 star reviews

0%

3 star reviews

8%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Capitola By-the-sea Inn & Suites

Showing 1 - 10 of 13 reviews

Latest reviews (13)

J

Jennifer

22 Jun 2024 - 23 Jun 2024

reviewed on hcom

5 out of 5 stars

This hotel room was perfect for two moms and four kids. We loved the size of our room and the delicious breakfast

E

Elizabeth

19 Jun 2024 - 20 Jun 2024

reviewed on hcom

5 out of 5 stars

Nice decor, clean and comfortable vibe, good temperature in the pool and jacuzzi for my family, nice breakfast and my kids loved the fresh cookies at checkin!

A

April

4 Jun 2024 - 7 Jun 2024

reviewed on hcom

5 out of 5 stars

3 nights in a 1 bed “suite” whilst visiting family and the area. The location was convenient for us. We wanted more than a room to give us some space to “be”. Good self serve breakfast. And we sat out in the outdoor area to eat a self-created snack meal. Very much just on the side of a highway as is the case with most of the hotels in the US, but felt safe. Close to grocery stores and could walk to Capitola beach.

T

Teri

21 Mar 2024 - 24 Mar 2024

reviewed on expedia

5 out of 5 stars

Absolutely perfect. Clean, quiet, in an attractive, safe area. The property, amenities and room are excellent with safe, free parking. The staff is fantastic: friendly, professional, accommodating. The complimentary breakfast options are amazing: fruit, hot/cold cereal, yogurt, eggs, bacon, waffles! And more! I was visiting family in Santa Cruz and have stayed at other places closer to the beach and boardwalk, but that area can be sketchy and the accommodations are hit or miss. It's worth it to spend the extra 10 minutes driving and maybe a few dollars more to have a great experience at this safe, lovely, first-rate hotel.

K

Kim

10 Nov 2023 - 12 Nov 2023

reviewed on hcom

5 out of 5 stars

This was my second stay at this propert. My whole family was in Santa Cruz for a Memorial Service this weekend. The staff at this hotel could not have been more welcoming and accommodating... Even giving us adjoining rooms ( and we had not thought to request this at booking). I especially appreciate the hard flooring and all washable bedding. The rooms are quite spacious with updated, useful furnishings.

J

John

8 Sept 2023 - 10 Sept 2023

reviewed on hcom

5 out of 5 stars

The hotel was perfect for my needs. The breakfast, the family suite, the water bottle filling station. Electric car charging. In a good area. Surrounded by restaurants, movie theatre, mall, and target. Staff was amazing. Honestly couldn’t have picked a better place to stay!

A

Alexandra

18 Aug 2023 - 20 Aug 2023

reviewed on orbitz

2 out of 5 stars

Super noisy guests down the hall as well as in the room above me. Sounded like someone was running back and forth above me from 9-11pm and then started right back up at 6-7am. Crazy. Family down the hall kept their room door cracked as family members came and went. Challenge was they had a cute, but very loud toddler hollering down the hall incessantly. Tried to change rooms at 9pm because I’d had it but apparently the hotel was sold out. :( All in all a big bummer.

M

Mahlet G

18 Jul 2023 - 20 Jul 2023

reviewed on orbitz

1 out of 5 stars

I stayed with my family for two nights (July 18 &19). The first night the room they gave us smelled so bad and the bad sheets were not clean. We already arrived late from a long drive so we just went to bed. But did not get a good sleep as the bed sheets on both beds smailed so bad. We paid $271.73 per night including tax (total $543.46) and the room is not worth that much.

A

Amy

17 Jul 2023 - 24 Jul 2023

reviewed on hcom

5 out of 5 stars

I highly recommend the BW-Plus Capitola for families. The staff is friendly, the hotel is clean, and the continental breakfast that was included was on par! The location is great for all the activities, beaches, and spots we wanted to visit. Such a bonus to have a heated pool and hot tub to come back to every night and our kids were big fans! :)

J

John

31 Jul 2022 - 5 Aug 2022

reviewed on orbitz

5 out of 5 stars

Second stay, two years in a row, same time of year. Nice hotel staff and grounds. Not fancy but comfortable and clean. Family of 4 2 children 11 and 9 were comfortable sharing pull out couch. Parents in king bed with partial wall created some privacy and separation. Walking distance to shops, restaurants and approximately 1 mile walk to the beach through safe and quiet streets. Overall solid property and neighborhood.