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Shashi Hotel Mountain View, an Urban Resort

4 star hotel
9.4/10 Exceptional
(774 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.

Nearby attractions

Located in Mountain View, Shashi Hotel Mountain View, an Urban Resort is in the entertainment district and next to a golf course. Looking to enjoy an event or a game? See what's going on at Stanford Stadium or Levi's Stadium. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool
Travel crib

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
2 restaurants
Coffee/tea in common area(s)
Full breakfast available for a fee daily 7:00 am–10:00 am: usd 27 per person

Spa

Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

18 holes of golf
24-hour fitness center
Bike parking
Free bicycle rentals
Full-service spa
Outdoor pool
Sauna
Steam room

Outdoor

Firepit
Outdoor entertainment area
Outdoor furniture
Pool sun loungers

Conveniences

Ballroom
Elevator
Gift shop/newsstand
Lockers available

More

Couples dining
Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Norman Y. Mineta San Jose International Airport
14 km from this hotel
San Francisco International Airport
35 km from this hotel
Metropolitan Oakland International Airport
36 km from this hotel
map

Reviews that mention...

Family Reviews

for Shashi Hotel Mountain View, an Urban Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Shashi Hotel Mountain View, an Urban Resort

Latest reviews (7)

D

Destiny

15 Feb 2024 - 16 Feb 2024
reviewed on hcom

5 out of 5 stars

We stayed here with our two kids and it was great. Usually when you book using a discount site they give you the cheapest rooms, but that wasn’t the case. The amenities are nice too with a jacuzzi, sauna and steam room. Complimentary water. We would definitely stay again
G

George

2 Feb 2024 - 4 Feb 2024
reviewed on expedia

5 out of 5 stars

Love this hotel very nice awesome service I would recommend it to my friends and family very impressed.
M

Mao

20 Dec 2023 - 21 Dec 2023
reviewed on expedia

1 out of 5 stars

The first room given had a leaky ceiling and the bedding was soaked…the staff responded fast and gave me another room. But, the light switch automatically turned on during the night after everybody fell asleep, repeatedly once every a couple of hours, which was disturbing to say the least and creepy if you think about it. The switch is a remote control which makes me think that someone was trying to mess with me…and there’s no physical switch or power control in the room that I can cut off the power. I ended up staying awake nearly the whole night waiting for the lights to be turned on so that I could turn back off to allow my family to have at least some sleep. The hotel checks quite a few boxes in terms of location and others but literally this was the most unpleasant stay for my entire 10-day west coast trip from San Francisco to San Diego.
j

jacob

29 Apr 2023 - 30 Apr 2023
reviewed on hcom

5 out of 5 stars

Where do I begin? From the moment my family arrived we were treated with smiles and hospitality. Hotel is AMAZING, restaurant AMAZING, staff EVEN BETTER. The rooms were cozy and quiet, my kids enjoyed the pool and the staff goes above and beyond for you. This will be on the only place I stay at for now when I visit the area. I wish I could give a 100 out of 10. And extra points to the young lady at the front, I forgot her name but she had piercings on her lip. She is absolutely AMAZING, made my daughter’s birthday amazing and her hospitality is amazing. Definitely deserves a raise or promotion at least recognition
T

Tobias Leonardo

3 Sept 2022 - 4 Sept 2022
reviewed on orbitz

5 out of 5 stars

Everything was just very high tech and modern looking the thermostat was a lil tricky to adjust some kids were very loud screaming by the pool other than that I loved it the bed was very comfortable
P

Peter

1 Sept 2022 - 4 Sept 2022
reviewed on hcom

5 out of 5 stars

Very nice place and will sure come back here from time to time. A good place to relax and convenient to local attractions. Saw a lot of young families with kids over weekend, adults to relax and unwind while kids can enjoy swimming in a safe environment. I didn’t try the breakfast but it looks very well balanced and offer a variety of food for every taste. Love the room service everyday with clean sheets and towels.
I

Ivy

28 Jul 2022 - 30 Jul 2022
reviewed on orbitz

5 out of 5 stars

This property is fantastic! It is beautiful and very clean. The staff is very approachable, kind, and accommodating. They go out of their way to make you feel welcome. I loved my room and the bed was so, so comfortable. I hope I get the opportunity to visit again with my family. I would love for them to experience this. 😊
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