SpringHill Suites by Marriott San Jose Airport

The stay was great! My family enjoyed the friendly atmosphere

Amazing, Amazing, AMAZING! From being greeted by the sweetest man Wally at the front desk to the awesome breakfast in the morning this place was perfect. Rooms super clean. Plenty of close parking. Towels at pool. Nice gym. Clean rooms, linen and grounds. Comfy beds and updated decor. Can't say enough about Wally who remembers and calls you by name. He took care of every request and concern immediately and with such kindness. You can tell he loves what he does and takes pride in his work. This place was a great stay. My family felt comfortable and safe.

The breakfast was really nice and offered options that I haven't seen before in many other hotels. The breakfast staff was incredibly friendly. The room was strange with translucent sliding doors that didn't lock for the bathrooms. It made it a little uncomfortable when traveling with all our family.

Freeway access is easy. Breakfast was mostly plentiful, but I wish it started earlier than 7:30 am on Sunday. I reserved a suite. The room was SUPER SMALL. Maybe 500 SF total. Felt extremely claustrophobic. The split bathroom was silly for such a small room-the "powder room" side had a toilet and a TINY sink. The shower side had a automatic light that kept turning OFF while I showered. There were several families in our party. We called TWO WEEKS prior to reservation date to confirm the pool is heated and were told yes. Upon arrival the pool was NOT HEATED and the poolside gas fireplace was not operational. The reason SEVERAL families chose this location was to be able to use this amenity. That was disappointing. Since we had children in our group they way they then let off steam (after a very quick jump in and out of the pool) was by running around the lobby. I used the app to check in. Mobile key was requested and never activated. That is an annoyance. Our reservation stated 2 adults, 1 child. We had two bath towels, one hand towel, and one wash cloth in our pint-sized suite. The pull out sofa had one mattress pad, one flat sheet, one thin blanket, and one pillow. NOT sufficient for our child to be warm. Be sure to request additional towels and blankets if you have more than one person staying in the room. This property shares the building with Residence Inn by Mariott-I am curious if their suites are micro-sized as well?

My family and I had a great stay. The room was clean, the breakfast was good and had a variety, the swimming pool was fun as well. Besides the sink drains in our room taking forever to drain it was a nice stay. The staff were excellent as well. I would definitely return.

My family and I had a great stay here. The beds and pillows were so comfy. The room was clean, the only thing I would ask is to add more channels to the tv. Other than that I would totally recommend this beautiful suite. Breakfast was great as well. Thanks for the awesome stay!