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Hyatt Place San Jose Airport

3 star hotel
8.8/10 Excellent
(1511 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

Hyatt Place San Jose Airport is a great option for families. The hotel boasts spacious rooms, perfect for families, and receives consistently high praise for its exceptional customer service and friendly staff. Families also enjoy the breakfast buffet and the hotel's convenient location near the airport. While some guests have reported minor issues, the overwhelmingly positive feedback points to a generally pleasant and accommodating experience for families.

Guest highlights

The spacious rooms, ideal for families
The outstanding customer service and incredibly helpful and friendly staff
The delicious breakfast buffet
The convenient location near the airport

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Hyatt Place San Jose Airport is located in North San Jose, a neighborhood in San Jose. Tesla Motors and San Jose Municipal Golf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Rivermark Village and Westfield Valley Fair Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at Levi's Stadium or PayPal Park.

Popular amenities

Family friendly

Outdoor pool
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available daily 6:00 am–9:30 am

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Outdoor pool

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
Norman Y. Mineta San Jose International Airport
1 km from this hotel
Metropolitan Oakland International Airport
47 km from this hotel
San Francisco International Airport
49 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place San Jose Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

23 reviews

Review data

5 star reviews

65%

4 star reviews

26%

3 star reviews

4%

2 star reviews

4%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place San Jose Airport

Showing 1 - 10 of 23 reviews

Latest reviews (23)

F

Fiorela

7 Jun 2024 - 8 Jun 2024
reviewed on hcom

5 out of 5 stars

Our family had a fantastic stay at this hotel. The room was clean and very spacious, ideal for families. We were impressed by the outstanding customer service; the staff was incredibly helpful and friendly throughout our stay. This hotel offers great value for money, and I highly recommend it to anyone traveling with family.
D

Daniella

1 Jul 2024 - 2 Jul 2024
reviewed on hcom

2 out of 5 stars

They were not helpful and accommodating to family needs. They have poor communication between the environmental staff and front desk.
a

alex

7 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

Pool and breakfast were a hit with the family.
E

Estrella

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

Front desk workers were very professional and accommodating! There was an issue with the room my family booked but the staff were nice enough to give us 2 rooms in place of it. both rooms were very clean as is the hotel, and it is very quiet/peaceful. Totally recommend!
J

Jiyoung

23 Mar 2024 - 27 Mar 2024
reviewed on orbitz

5 out of 5 stars

Very clean room and very friendly staff. Perfect for family with kids. Breakfast buffet was one of the better ones we have had, pleasant surprise.
P

Peter

23 Dec 2023 - 24 Dec 2023
reviewed on expedia

5 out of 5 stars

Good place overall, would recommend it for family travel. Hotel is very new around town
D

Daisy

23 Dec 2023 - 24 Dec 2023
reviewed on expedia

5 out of 5 stars

Great customer service the clerk at the front desk was amazing and made my check in really smooth he was really profesional I travel with family and small kids and would definitely recommend this hotel.
J

JENNY

18 Oct 2023 - 24 Oct 2023
reviewed on travelocity

5 out of 5 stars

Great and friendly staffs. Very helpful as customers needed helped. Room very clean. Traveled with family of 5. We will come back again.
S

Sarah

1 Oct 2023 - 4 Oct 2023
reviewed on hcom

5 out of 5 stars

We were early to check-in coming from out of town and they allowed us a room early to sleep in til our room was ready! They were overall very accomidating to our family. Would definitely go here again.
R

Ruggero

27 Jul 2023 - 28 Jul 2023
reviewed on travelocity

4 out of 5 stars

Very useful arriving in SJC and leaving the day after. Very good service. Maybe good for families
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