The Ritz-Carlton, San Francisco

About the hotel

This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and concierge services are onsite.

Nearby attractions

The Ritz-Carlton, San Francisco is located in Downtown San Francisco, a neighborhood in San Francisco, and is in a shopping district and near a metro station. Pier 39 and Union Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Golden Gate Park and Muir Woods National Monument. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center.

Popular amenities

Family friendly

Free cribs/infant beds

Grocery/convenience store

Laundry facilities

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (usd 14.95 per day), wired internet (surcharge)

Available in some public areas: free wifi

In-room wifi speed: 25+ mbps

Food and drink

1 restaurant

2 bars/lounges

Coffee/tea in common area(s)

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Assistive listening devices in meeting rooms

Braille signage

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Roll-in shower (select rooms)

Stair-free path to entrance

Transfer shower

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Things to do

Fitness center

Conveniences

Ballroom

Elevator

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

More

Smoke-free property

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Nearest Airports

Metropolitan Oakland International Airport

18 km from this hotel

San Francisco International Airport

19 km from this hotel

Norman Y. Mineta San Jose International Airport

64 km from this hotel

Reviews that mention...

All reviews (5)parking (1)staff (3)evening entertainment (1)pool (1)clean (1)

Family Reviews

for The Ritz-Carlton, San Francisco

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

20%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Ritz-Carlton, San Francisco

Latest reviews (5)

A

Abhayad

30 Jun 2024 - 1 Jul 2024

reviewed on expedia

4 out of 5 stars

Good experience. Rooms have two queens which is a blessing for families with two kids. Basics are nicely taken care off. They charge for WiFi if you don’t book via Bonvoy. Valet parking overnight is expensive so just park yourself in the garage nearby. Best to just Uber it everywhere.

A

Anita

17 Aug 2023 - 18 Aug 2023

reviewed on travelocity

5 out of 5 stars

Wow 🤩 the service at this hotel is unmatched. The staff felt like they were family. Requests made were handled with care and perfection. Thank you so much for making our trip so memorable❤️

H

Heather

2 Sept 2022 - 5 Sept 2022

reviewed on hcom

3 out of 5 stars

For the price, this hotel was sub-par. Our room was toward the front street entrance of the hotel and it was extremely noisy 24 hours a day. The air conditioning in-room was barely functional, so the room was hot and stuffy the entire stay. There is no pool, no hot tub, they said the spa was closed, and overall it left much to be desired. Another guest stated that it was “the best Best Western” he ever stayed at, and he wasn’t kidding. I’ve had nicer accommodations at a Best Western myself. Drinks were ridiculously expensive. Room service was great if you like burnt eggs for $180.00! Complete waste of time and money.

L

Lg

16 Feb 2020 - 17 Feb 2020

reviewed on travelocity

2 out of 5 stars

Other hotels like the St. Regis are nicer, cleaner and the amenities surpass this hotel. So disappointed with our check in they were one hour late and no special perks for kids at check in. So not worth the price. Pretty much over priced for no special reason. There was hair in my shower and on the sink when I finally was allowed in my room. I can’t believe I paid so much for a regular old hotel.

G

Greg

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

We reside in Texas. Texans are known to be friendly and hospitable people. We are. Your staff made us feel very comfortable and very welcome. The bellhops were amazing. The young ladies at the desk lovely. Mr. Alexander Starksky and Mr. Alexander Vincent were genuinely kind, very gracious and informative. The ladies who serve guest at the eight floor Club Lounge were family. Beautiful people, very kind, very warm. Your staff made this the best five star hotel experience thus far. We are very appreciative to all. Gregory & Martha Johnson