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Theresa
22 Jul 2024 - 26 Jul 2024
reviewed on hcom
5 out of 5 stars
Took a family vacation to Disneyland with our 3 adult daughters & our baby daughter. Family suite had 2 bedrooms & 2 full bathrooms. Plenty of space of everyone & privacy. Room was clean & staff was helpful. Price was decent & we would definitely book here again
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Nicholas
26 May 2024 - 1 Jun 2024
reviewed on hcom
5 out of 5 stars
It was clean and breakfast was great. We are a family of 7 and we’re very comfortable.
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Emma
9 Mar 2024 - 17 Mar 2024
reviewed on expedia
4 out of 5 stars
We had a good week at this hotel. Pros: good breakfast variety every day, comfortable beds, full kitchen for cooking, kids enjoyed afternoon hot chocolate bar, short cab ride to attractions. Cons: pool was unheated most of the week and dishes & cutlery in our room’s kitchen were sparse. But overall, happy with our choice.
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Ryan
13 Mar 2024 - 14 Mar 2024
reviewed on expedia
5 out of 5 stars
It totally met our family's needs
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ISAAC
5 Jun 2023 - 11 Jun 2023
reviewed on orbitz
2 out of 5 stars
Checked in on 6/5/2023 and checked out on 06/11/2023. During our stay the wifi and TV Internet providers (Netflix,Hulu,Prime) were unavailable, property stated their internet provider's server was down and was out of their control. Provided free parking ($9.00 per night) for this inconvenience. Went to the hotel pool on two different days, water was extremely cold. It seems they do have a pool water heater but only turn it on briefly as we felt the warm water coming from the jets but then turned off. On-site laundry did not wash our clothes properly, dryer left clothes extremely damp. Had to hang clothes all over room and blow dry most items. Property sits next to freeway with a ditch in between. First night there witnessed 2 men and a female stealing copper wire from somewhere in the ditch and load it into their car that was parked next to hotel. On our fourth morning, a homeless man with a full face mask was lying on the property's grass under a tree. Man appeared intoxicated as he was twitching his arms and legs everywhere. Property states rooms are "smoking free" but our room smelled like cigarette throughout our stay. I was highly disappointed with most of my stay at this property, especially since we had our 2 small children.
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Edgar
2 Apr 2023 - 5 Apr 2023
reviewed on orbitz
5 out of 5 stars
Comfortable and cozy studio.
Really convenient for our family trip
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DOROTHY
2 Apr 2023 - 5 Apr 2023
reviewed on orbitz
5 out of 5 stars
Our stay was exactly how we’d hoped. Close to family and all the amenities of home. The breakfast was a huge bonus.
The property allowed to lay around for the three days we were there. Not just a piece of trash but a bag of trash and growing daily. I’m sure the location of homeless brings its added need to clean up the property would be responsible for, sadly.
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ahmed
10 Feb 2023 - 13 Feb 2023
reviewed on hcom
2 out of 5 stars
The hotel informed me that they don't even have rooms with king-size beds after I booked the accommodation based on the website's claim that I could get a king bed. The website claimed I could get a crib for my 3-year-old, but the customer care representative informed me that they don't even provide that. I wouldn't suggest this hotel to anyone traveling with children because the stay was so uncomfortable.
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Colin
7 Feb 2023 - 9 Feb 2023
reviewed on orbitz
4 out of 5 stars
This is a very nice facility for families visiting Disneyland-the unit that I stayed in was like a mini apartment. Very good for an extended stay. I was there for convention for 2 nights. It was nice and cousy like being at home, but I felt like I was waisting space. Nice to eat in your own kitchen though! The Operations Manager was very professional and courtious.
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Khalid
22 Dec 2022 - 1 Jan 2023
reviewed on hcom
4 out of 5 stars
My wife and I last stayed at the same hotel 25 years ago! It was great to come back again with family. It was as we remembered it!
Location is excellent for an LA visit in my view, especially for Disney, shopping malls and South Cal beaches. The reception staff were all amazingly helpful, welcoming and always cheerful. There is an excellent fitness centre, basketball court and heated pool. Breakfast is complimentary although we never ante in. Rooms were clean, well equipped but looked slightly dated. Housekeeping was erratic. It wasn’t clear when they were coming or what they did. We had towels changed during our visit and rubbish removed but it wasn’t clear if bed sheets were ever changed or the floors vacuumed. However, using Bonvoy App to communicate with reception made life very easy.
Laundry room well equipped with 4 washing machines and 4 tumble dryers. But, the floors could have done with regular cleaning especially is it had rained during our stay. The need to use coins is so 20th century and part of the partly dated feel to the property. But, you can easily change cash for coins at reception. Why you have to pay for parking is puzzling and totally unnecessary in my view.
Would happily stay here again.