Silverado Resort & Spa

Should have looked into the hotel prior. Also it was 4th of July weekend. For such a big property the two pools were so crowded and the staff were limited to the demand of people. Also, families sort of took over those areas with their kids and family members. Large parties of people and friends. It was hard being or feeling like the only couple with no kids. It was not easy to have a restful stay. The family next to our room were loud, kids on one area (next to us) and parents or adults in a different one (lower floor), so they kept coming in and out and knocking doors etc. :/ The gym was decent, however, some of the staff members were not very welcoming I would say. If you’re a golfer I heard is a great spot. I was pretty disappointed when I called at around 10:15pm to ask if the room service was still open (we were on our way back after watching the drone show) but after waiting for 20 mins and being rerouted multiple times I gave up and left a voicemail. The next day they called to apologize but said they only had one person at that hour and apparently was busy… which is surprising since at that hour everything around the property (including the only restaurant) is closed. That was my experience, I don’t think I would stay there again, but the property and a few staff members were exceptional and kind. Unfortunately, the ones that weren’t really made a negative impact.

Staying at this family-friendly resort was a delightful experience from start to finish. The highlight was undoubtedly the multiple swimming pools, each offering a unique atmosphere for relaxation and play. Our room exceeded expectations with its fully equipped kitchen, complete with a refrigerator, stove, and dishwasher. This convenience allowed us to effortlessly prepare meals right in our room, adding a homely touch to our stay. Overall, the resort provided a perfect blend of comfort, convenience, and fun, making it an ideal choice for families looking to unwind and enjoy quality time together.

The first thing that pops up on amenities is Jacuzzi and pool. And yet when we were going to check into our first room, it was way too far from the pool, so they attempted to put us in a tiny little room that was near the pool. We actually went and changed into our bathing suits and went to the Jacuzzi, where there were tons of kids, and the parents were allowing them to eat pizza in the Jacuzzi and pool. Now, We are frustrated so we asked for a decent room and we didn’t care about the Jacuzzi pool. They put us in number 211, which was a nice room, But it was not a great experience for us. The best thing they have going is the pizza and bakery shop with the fire pit.

Checking in to the hotel was great. We stayed in one of the residence Condo's. We were vacationing with an 8 month old baby. The resort itself is gorgeous and baby friendly. BUT, at 1 am, three of the smoke detectors went off due to a low battery. One was so high, it was unreachable. We contacted the front desk to assist and they did not answer. Needless to say, the baby was awake and crying! Also, left a message for the Tennis Pro as we wanted a hitting lesson and never received a call back. This is my 5th time staying here, so this trip was a little disappointing.

I was shocked at how dated the property was for the price. We got a "deal" at an average of $700 per night for what they billed as a "Two bedroom SUITE". I figured this was attached to the main hotel, but there is no main hotel with rooms. Silverado is an old house with no rooms in it & you stay AROUND the property in dated condos. For $700 per night, I didn't have a walk in shower. It was dated 8 x 8 white tile with the 1970's type of tub. I felt it was a bit of false advertising as I didn't see anywhere that the property was a separate condo and quite far away from the spa, main house/bar/restaurant and cafe (good breakfasts). Had a nice dinner in their Grill, but again, we couldn't even WALK from our 1970's condo to dinner/bar/main house. We had to take a shuttle. Maybe I missed something. Plus the pics made it look much nicer. It was very clean and spacious and great for maybe $200 per night, but not $700 per night. I know Napa is expensive, but I would much rather stay downtown at the Archer or another nice hotel. As long as you know what you are getting into you won't be disappointed. The family room with fireplace, TV and couches were big and cozy. Had to take Ubers everywhere.

Very luxurious stay, especially if you're a golf fan. Spa facilities are not accessible for under 16 kids but rest of the property has many options for families with kids. Our room was not ready till 5 pm, but staff was nice to accommodate our other requests due to inconvenience.

we love meeting family and staying in the villas. The price keeps going up and this year was feeling very overpriced. we may look for Air B & B next year due to the jack in price. The kitchen should be a little better equiped since that is one of the main reasons people book a place like this. no strainer, shredder, spatula, service only for 4(should be for 6-8 in 2 room villa that states it sleeps 6-8.) Grounds are beautiful. did not use gym or spa this year. this is around our 10th year in coming this time of year(for an anniversay and bday in same month).

Great condo and great service with plenty of amenities and space for family Christmas. Wish they had more blankets and kitchen equipment. Very friendly staff!

Beautiful and relaxing place. Our room was spacious for our family of 4.

Best staff, atmosphere and first time experience in Napa! 50th birthday and Thanksgiving weekend was blessed because of our stay here. Fun for the family and room was spacious. Property and decor was lovely. Daniella, Thea & Front Desk, Russ & bartenders, Concierges, Holiday Train Rides, Heated Pool, Spa & Fitness Center, Pickleball, Golf course, shuttle, all staff on property was superb. Had the best time and wish we could've stayed longer fornthe holiday. Thank you for making me happy Silverado Resort!