Hyatt House LA - University Medical Center

The property is clean and neat, but service is below, stayed along with family ask for room cleaning daily basis but hotel management not provided any house keeping, as per them they only provide housekeeping services after 3 days of staying. Also parking fees extremely higher comparatively other hotel 50 dollars per day valley services. And location also very far from tourists destination. Not recommended for international tourists.

It’s close to all freeways in La … loved the atmosphere the people the workers the hotel .. family with kids perfect place cause it already super noisy thanks to the train but even you won’t mind the train … parking price kinda crazy wish they had they own parking .. it’s clean I’ve spent time in many hotels but this one one of the good ones

If there were an option to give zero stars, I would have chosen it without hesitation. I was traveling with my elderly parents, and upon arrival, the smell in the room was unbearable. I had booked a two queen junior suite, but the hotel offered me a room with a roll-out bed for the same price instead. This is completely unacceptable. When I called Expedia, where I had made the booking, the only options provided were to stay in the foul-smelling room or accept the inferior room with a meager $50 compensation for the inconvenience. This is outrageous customer service from both the hotel and Expedia. They clearly have no regard for their guests' comfort or well-being. Avoid this hotel at all costs!

Great location. Stayed at the back of the property to avoid the train noise. The suite with separate bedroom was great for our family trip.

The room is a nice size for a family of 5. The only inconvenience is paying for parking; that was an added fee of $38 per car. Sadly, parking fees seem to common in Los Angeles.

Location and property are nice. Staff is what gives it only 3 stars. Rushed at check in and annoyed with my questions, ladies at breakfast had head phones in and ignored multiple people, annoyed by people and slammed doors in my kids faces. Unpleasant place. You can tell they don't like families. Stay somewhere else.

This hotel was very good. The size of the room was great being that we have 5 kids and we all slept comfortably. Breakfast was also very good.

The absolute best hotel in Los Angeles, I loved it for my family trip. Lot's of room, great food, next to a Chipotle, and easy parking. Perfect!!

My family member was admitted to the hospital for a very serious surgery so we decided to get a room at the Hyatt House. I can’t express how wonder every employee was and how it made a positive impact on one of the hardest weeks of my life. Jaime at the front desk helped us every day as we had to extend our stay due to setbacks at the hospital. He made sure we were able to stay in our room and have a little stability. Having a place to go to when we needed a breather was well worth the cost. Thank you Jaime and all of the wonderful employees.

Let me start with the folks that worked there were kind and most interactions were pleasant! My first impression I was not impressed with the age of the rooms. You could tell they did some updating but for instance the bathroom shower and door were pretty outdated. That overall was okay. My two bigger challenges were getting bugs killed and cleaned out of my shower. There were some water bugs in the shower that ultimately is not in the hotels fault for having and maintenance came up timely to spray and kill bugs in shower but at no point was the shower cleaned and the bugs remained dead on the shower walls and ceiling. It was asked to be cleaned or to move rooms. Housekeeping came and the shower was still not cleaned although the rest of the room looked tidy. Lastly, We were a family of 5 that’s stayed for 6 nights. We were at Disney for 12 hours each day and showered daily. Housekeeping staff only left 3 towels at a time in our hotel (2times) and when asking for additional towels we were limited to 4 at a time. That was frustrating as there were five of us trying to ration when we can and cannot use towels to shower. We made it work but found it inconvenient and a policy that didn’t make sense if more than 4 people can stay in a room.