Hampton Inn & Suites Gilroy

We chose to stay here because we have stayed at many Hampton Inn and Suites before and always had a pleasant experience. Unfortunately, this particular location fell short. The hotel seems very new and the breakfast had a wide variety to choose from but that’s all I can say that’s positive unfortunately. The bed was extremely uncomfortable and I did not sleep at all. The family I was traveling with tossed and turned all night as well. On top of this the AC was really not very functional and probably not much better than a portable fan. The walls are extremely thin and you can hear everything. The location is ok but right next to the train tracks. I would not stay here if you want to sleep.

Clean and very nice hotel. Service by staff was welcoming and helpful. Breakfast was great and the kids loved that they could make their own waffles.

Elevators were dirty with muddy dog paw marks. Alerted the front desk. They said they will take care of it. Hours later, elevators still dirty. Poor craftsmanships in bathroom. Smell of manure outside of the hotel, which discouraged me and kids from swimming in their outdoor pool. Dirty, stained furniture in the breakfast area.

The pool was dirty. We found so many bugs and spiders. The downstairs bathroom weee not easily accessible for handicapped and children, the doors were locked durning business hours. This is a problem.

Great service. Very convenient, with easy access off and back on to highway. A real value. Will recommend to family and friends.