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Diane
14 May 2024 - 15 May 2024
reviewed on expedia
5 out of 5 stars
The location was convenient for our overnight stay. Had adjoining rooms for our family! Nice view, and good breakfast!
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Udit
12 Dec 2023 - 13 Dec 2023
reviewed on orbitz
5 out of 5 stars
We enjoyed our stay to this place. I would definitely recommend this place to my family and friends whenever they are visiting this place.
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ERIC
18 Nov 2023 - 19 Nov 2023
reviewed on hcom
3 out of 5 stars
We were fir family road trip and stay only one night :
Pro = breakfast, place , bed matress
Cons : terrible weak wifi, room must be repaint
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Shirley
22 Sept 2023 - 23 Sept 2023
reviewed on orbitz
2 out of 5 stars
Only good thing was view of outstanding sunset. Inadequate breakfast, toilet was kid’s’ toilet (very low), a/c constantly on & off & noisy, room floor in terrible shape, window on wall between bathroom & bedroom. Whole experience not good for as much as we paid.
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Melvyn
2 Sept 2023 - 3 Sept 2023
reviewed on orbitz
5 out of 5 stars
Bed bugs!!!!!! Room 215 room 217.
I had three rooms and the front desk receptionist did everything she could do and then they said the manager was going to call me but they’d didn’t. As a person that has work in the hospitality industry, a call from the manager would have been nice.
Our kids and some the adults got bitten up nasty. Beware of this property.
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Claire
28 Aug 2023 - 31 Aug 2023
reviewed on orbitz
1 out of 5 stars
We walked in at 1PM to check in. Even though the room was ready, they told us there will be $25 extra charge if we would to get the room early. So we went out and spent some time outside and came back. Except one person at the desk, none were helpful nor happy to be there.
Our wi fi did not work on all 4 of our phones. When I told the receptionist, she had mouth full of food and just gave us the little paper with Wi-Fi and PW info on it. When I told her Wi-Fi wasn’t working on any of our phones, she simply told us to reboot our phones because it’s working fine on her computer.
We had very small bottle of shampoo, conditioner, and a small bar soap. I went up to the desk to ask for more, but the receptionist said they ran out of the bar soap/body wash.
Vending machine did not work after trying with our cards and cash, when we spotted a worker and asked if he can help, he said there was another machine on the 3rd floor without any explanation or attempts to help us.
The pool was full of bugs. We knew we couldn’t expect any help from any workers so we ended up finding a net and cleaned it up ourselves. We asked if the jet in hot tub worked, we got a simple answer of “no”. The pool was very cloudy and murky at all time of the day, I yelled at our kids not to open their mouth or swallow any water.
The area around the hotel is very quiet and not much going on. We had a great meal at Grand Canyon brewery. Close proximity to horseshoe bend and antelope canyon.
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David
12 Jul 2023 - 13 Jul 2023
reviewed on hcom
5 out of 5 stars
It was a great location for Antelope Canyon, nice hotel, comfortable for a family with good facilities. Reasonable breakfast and overall good value.
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Jeremaine
30 Apr 2023 - 2 May 2023
reviewed on hcom
3 out of 5 stars
We stayed there for 1 night only with whole family, located at 1st floor however when it’s time to rest and sleep at around 10’sh to past midnight , guest from the second floor is very noisy and loud banging all over the place , we didn’t get much sleep due to noise disturbances .
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Bessy
24 Mar 2023 - 25 Mar 2023
reviewed on orbitz
3 out of 5 stars
Customer service was terrible ladies in the front were rude not approachable, the bathroom had a horrible smell it was not pleasant to be in the bathroom. The room services kept knocking the door since 8am-10:00 am I had a baby and they woke him up
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Alison
26 Mar 2023 - 27 Mar 2023
reviewed on orbitz
4 out of 5 stars
The staff was helpful and our room was clean and as expected. The breakfast was good with plenary of seating. The view was beautiful.
Our room (202) was closest to the lobby and by the elevator and ice machine. It seemed to have no insulation as we heard the family above us moving chairs and talking. The noises from the ice machine, elevator and everyone walking to their rooms kept us up most of the night. Because of this we did not get much sleep.
I would recommend the facility, just try to get further away from the lobby. I don’t know if all the room you can hear those above you?