Residence Inn Phoenix Glendale Sports & Entertainment District

Debit card users please read!! So first off, the rooms are beautiful. They are spacious and clean with everything i needs plus one. The only complaint i have is in relation to a problem i had was in relation to a problem I ran into that could have been way worse, involving my debit card. My 7 year old son and i drove 5 and a half hours to get to phoenix for an event. We arrived the night before , late because we had a flat on the way. The webight and a sign at the front desk say they accept debit cards.. but after i paid for a room on a debit card they inform me that the card used cant be used for my deposit, which is small. These are the cards i have that i tried that cant be used. Chime, dave, sofi, cleo, venmo, paypal debit. , cash app. I know alot of people use these. They were going to refund my room charge amd not rent me a room because i didnt have a debit card they accepted for the deposit. For my less than 10 hour stay in there hotel. And because i had paid with debit if they refunded the money i would not see it instantly, leaving my son and i with no hotel room because my money would be in limbo. And i didnt have that kind of spare money for this trip. So my child and i would have slept in the car. The lady was nice enough but also showed zero concern that i had no where else to go with my son. She seemed irritated by me. Strangers paid my deposit on there credit card. 2 ladies at the desk overheard and offfered . Im so grateful