Tru By Hilton Prattville

My stay at the Tru by Hilton in Prattville Alabama was an unexpected one as my daughter and I had to evacuate from the panhandle of Florida to get out of the way of are coming hurricane. The accommodations at the hotel were lovely, clean and comfortable, but more importantly the staff there went above and beyond to make everyone staying feel welcome and accommodated. There were many families and couples who also had to evacuate from Florida and the staff, even though the hotel was booked, full of pets and very nervous people, were always friendly, professional, and went out of their way to make sure everyone was cared for. I would highly recommend this hotel to anyone, because tge staff who run it are amazing!

Our ball team stayed here. Lots of kids and the hotel handled it great. Pool table in lobby. Kids had a great time. The staff was friendly.

We were do happy with the staff. Every was so nice and helpful. There were 12 of us in for a family event. We appreciate all of you!

It was good. The hotel was crowded with a lot of softball families. We had a loud dog next to our room which I didn’t report because I know it’s pet friendly but I hate that a dog stays in the rook she barked. It didn’t bark at night though. Staff was overwhelmed w people to serve. Kitchen lady was most friendly of all. Front desk was not that welcoming or friendly but efficient.