Best Western Inn

I booked the reservation and paid for a month in advance because I knew it would be a busy weekend. We got to the hotel around 10:45 PM only to be told that she gave up our reservation because other people are looking for rooms. So my family didn’t have anywhere to stay for the evening at a decent price as to why I made the reservation here a month in advance. She gave our reservation away at 6 PM. I was told even though we had already paid and booked in advance. We are highly disappointed in the service we received and we stayed across the street at the Holiday Inn because they had no rooms available when we arrived. So, even though we made a reservation a month in advance, and had already paid for it, we still had to pay $120 more to stay across the street. Highly disappointed in the way this was handled. A phone call would have been nice to know especially with having a 3 year old and a newborn with no place to sleep at that time of night

It was a great family stay, enjoyed the pool. Receptionist was super nice and helpful. Close to Peach Park, best homemade ice cream ever.