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Monica
1 Feb 2024 - 2 Feb 2024
reviewed on hcom
5 out of 5 stars
I come to Birmingham one week a month to allow my son to visit with family , and it is absolutely amazing . Everyone us very friendly and welcoming . . Everyone is so kind and sweet to my 3 year old.. love stayin here will be back next month lol .
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Nancy
27 Jan 2024 - 28 Jan 2024
reviewed on expedia
5 out of 5 stars
Nice property kids enjoyed the pool. Only thing I would say I didn't like is they dont offer no drinks for the breakfast u have to buy your own.
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LeAnna
4 Jan 2024 - 5 Jan 2024
reviewed on expedia
1 out of 5 stars
DO NOT STAY HERE!!
We had to change rooms several times.
The first room smelt like dog urine.
The second room had bugs all over the curtains and window (INSIDE THE ROOM) !!!
The third room the heater/AC unit didn’t work and it was freezing. But worst of all there was a brown crusty spot on the sheet. It was not a stain! It was crusty!! They didn’t wash the sheets and bedding!!!!!!!!!
I am horrified. I am 34 and I have stayed in many hotels and this is by far the worst hotel I have ever stayed in.
The only good thing about this hotel is the front desk staff. They were very nice. I wish I could get my money back though. I didn’t sleep at all. I was busy trying to keep my kid warm and away from the filth. I have pictures of the bedding with the crusty brown spot and the bugs.
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sharron
2 Sept 2023 - 3 Sept 2023
reviewed on hcom
3 out of 5 stars
the staff was extremely nice ,however my linen was dirty and the rooms had a smell of mold and there was no breakfast as it stated and i didn’t know until i tried to feed my children . i’m from atl and i’ve stayed at sonesta savoy dr dozens of times. i’m highly disappointed
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cade
24 Jun 2023 - 25 Jun 2023
reviewed on travelocity
1 out of 5 stars
Where to start? How about the girl at the front desk not even having a pen for me to sign in. Had to go search to find one. One of the elevators is unsafe and it shakes violently and makes terrible noises so bad I thought we were gonna be stuck in it. My child was so scared he wanted to take the stairs. The carpet coming in the side door was loose and I almost tripped on it. Wallpaper coming off everywhere. Dirty water from shower. Mildew in bathroom grout. Balcony glass doors so foggy you can’t see out of them. The place is a wreck and needs to be shut down and completely renovated. I don’t ever write reviews but this place is a freaking dump. One of our beds was visibly leaning to one side. I can’t believe it is even passing inspections.
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Dejuan
26 Apr 2022 - 27 Apr 2022
reviewed on travelocity
5 out of 5 stars
One of the best hotels that my family and I have stayed at. I came to this hotel en route to South Carolina, and let's just say that I am glad we selected a good hotel. I would highly recommend this hotel to anyone who wants to stay in Birmingham for a few nights.
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Cynthia
2 May 2022 - 3 May 2022
reviewed on hcom
5 out of 5 stars
2nd stay there...awesome just like 1st trip there. If ever get to Birmingham again definitely know where to stay. Best part id aspect of being pet friendly. Only part that was even though pet friendly the fee is little high but understand considering cleaning up after pets or if there is damage. I hope that my furbaby wasn't too messy. She was pretty tuckered out...lol. She does have some decent manners so she is usually on her best behavior. Definitely awesome stay!!!
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Chasity
17 Apr 2022 - 18 Apr 2022
reviewed on travelocity
5 out of 5 stars
My family was heading to Panama and last minute booked Sonesta. We was so satisfied with the cleanliness, friendliness, and overall atmosphere of the hotel! It’s updated and was beautiful. The room was nice and comfortable as well. The only thing we disliked was the indoor pool was not warm and we didn’t swim long.
A
29 Dec 2023 - 31 Dec 2023
reviewed on hcom
3 out of 5 stars
Clean but not very well appointed. One of the less impressive complimentary breakfasts I've seen. Wouldn't recommend for business or long stays, but it was fine for a couple nights for a family not spending much time in the room.
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Invalid Date - Invalid Date
reviewed on orbitz
5 out of 5 stars
We were there when lots of families came around for the weekend - the pool was full of kids, and they were running up and down the halls - but the rooms were pretty soundproof, so it wasn't a problem. By 10:00, everyone was settled. Rooms were clean, location is fantastic, and even though we were on the back side of the hotel (in an odd-numbered room) - which faced I-459, the road noise wasn't at all bad.
Very nice hotel - not easy to see, but not far off the beaten path.
Great staff, great breakfast, clean and quiet facility.