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Sonesta Select Birmingham

3 star hotel
Connecting rooms
7.6/10 Good
(1009 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The Sonesta Select Birmingham receives mixed reviews from families. While some praise the hotel's friendly staff and convenient location, others report issues with cleanliness, room maintenance, and the breakfast offerings. Families who had positive experiences highlighted the hotel's welcoming atmosphere and the enjoyment their children had in the pool. However, negative reviews cite significant problems including dirty linens, bugs in rooms, malfunctioning heating/AC units, and a generally poor state of repair. It's recommended to carefully consider these conflicting reviews before booking.

Guest highlights

Welcoming and friendly staff
Children enjoyed the swimming pool

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Birmingham, Sonesta Select Birmingham is in the suburbs. Altadena Valley Golf and Country Club and Airwalk Trampoline Arena are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Summit and The Village at Lee Branch. Birmingham Zoo and Birmingham Botanical Gardens are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Children's games
Indoor pool
Laundry facilities
Mini-fridge
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6:00 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends: usd 5.75-15.95 per person

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Doorbell and phone notification
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Sign language-capable staff
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Indoor pool

Outdoor

Outdoor furniture

Conveniences

Elevator
Front-desk safe

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Birmingham-Shuttlesworth International Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Sonesta Select Birmingham
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

0%

3 star reviews

18%

2 star reviews

9%

1 star reviews

18%

We have selected a sample of reviews which reflect what families have said about Sonesta Select Birmingham

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Monte

3 Oct 2024 - 7 Oct 2024
reviewed on hcom

2 out of 5 stars

Check in was fast and easy . The parking lot was littered w/ shipping crates but didn’t see any renovations occurring . Pool was closed for maintenance the 4 days we were there w/o any visible maintenance happening. The halls were dirty w/ scraps of debris etc , a splatt of something on the elevator floor was there for a couple days , ice machine on our floor wasn’t working .never saw any housekeeping. This appears to be a family owned hotel . Feel like they really need to invest more in staffing and the hotel itself
M

Monica

1 Feb 2024 - 2 Feb 2024
reviewed on hcom

5 out of 5 stars

I come to Birmingham one week a month to allow my son to visit with family , and it is absolutely amazing . Everyone us very friendly and welcoming . . Everyone is so kind and sweet to my 3 year old.. love stayin here will be back next month lol .
N

Nancy

27 Jan 2024 - 28 Jan 2024
reviewed on expedia

5 out of 5 stars

Nice property kids enjoyed the pool. Only thing I would say I didn't like is they dont offer no drinks for the breakfast u have to buy your own.
L

LeAnna

4 Jan 2024 - 5 Jan 2024
reviewed on expedia

1 out of 5 stars

DO NOT STAY HERE!! We had to change rooms several times. The first room smelt like dog urine. The second room had bugs all over the curtains and window (INSIDE THE ROOM) !!! The third room the heater/AC unit didn’t work and it was freezing. But worst of all there was a brown crusty spot on the sheet. It was not a stain! It was crusty!! They didn’t wash the sheets and bedding!!!!!!!!! I am horrified. I am 34 and I have stayed in many hotels and this is by far the worst hotel I have ever stayed in. The only good thing about this hotel is the front desk staff. They were very nice. I wish I could get my money back though. I didn’t sleep at all. I was busy trying to keep my kid warm and away from the filth. I have pictures of the bedding with the crusty brown spot and the bugs.
s

sharron

2 Sept 2023 - 3 Sept 2023
reviewed on hcom

3 out of 5 stars

the staff was extremely nice ,however my linen was dirty and the rooms had a smell of mold and there was no breakfast as it stated and i didn’t know until i tried to feed my children . i’m from atl and i’ve stayed at sonesta savoy dr dozens of times. i’m highly disappointed
c

cade

24 Jun 2023 - 25 Jun 2023
reviewed on travelocity

1 out of 5 stars

Where to start? How about the girl at the front desk not even having a pen for me to sign in. Had to go search to find one. One of the elevators is unsafe and it shakes violently and makes terrible noises so bad I thought we were gonna be stuck in it. My child was so scared he wanted to take the stairs. The carpet coming in the side door was loose and I almost tripped on it. Wallpaper coming off everywhere. Dirty water from shower. Mildew in bathroom grout. Balcony glass doors so foggy you can’t see out of them. The place is a wreck and needs to be shut down and completely renovated. I don’t ever write reviews but this place is a freaking dump. One of our beds was visibly leaning to one side. I can’t believe it is even passing inspections.
D

Dejuan

26 Apr 2022 - 27 Apr 2022
reviewed on travelocity

5 out of 5 stars

One of the best hotels that my family and I have stayed at. I came to this hotel en route to South Carolina, and let's just say that I am glad we selected a good hotel. I would highly recommend this hotel to anyone who wants to stay in Birmingham for a few nights.
C

Cynthia

2 May 2022 - 3 May 2022
reviewed on hcom

5 out of 5 stars

2nd stay there...awesome just like 1st trip there. If ever get to Birmingham again definitely know where to stay. Best part id aspect of being pet friendly. Only part that was even though pet friendly the fee is little high but understand considering cleaning up after pets or if there is damage. I hope that my furbaby wasn't too messy. She was pretty tuckered out...lol. She does have some decent manners so she is usually on her best behavior. Definitely awesome stay!!!
C

Chasity

17 Apr 2022 - 18 Apr 2022
reviewed on travelocity

5 out of 5 stars

My family was heading to Panama and last minute booked Sonesta. We was so satisfied with the cleanliness, friendliness, and overall atmosphere of the hotel! It’s updated and was beautiful. The room was nice and comfortable as well. The only thing we disliked was the indoor pool was not warm and we didn’t swim long.
A

29 Dec 2023 - 31 Dec 2023
reviewed on hcom

3 out of 5 stars

Clean but not very well appointed. One of the less impressive complimentary breakfasts I've seen. Wouldn't recommend for business or long stays, but it was fine for a couple nights for a family not spending much time in the room.
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