Dunkeld House Hotel

nothing wrong with dunkeld house. apart from the price. you can tell they are using the area to enhance there profits. same room once the enchanted forests finishes £190 cheaper. we where meant to get special rates for a family wedding. i booked through expida and it was £70 cheaper than the special family rates. we paid £340 £15 for each child, Being luck enough to stay all over the world its clear they are just taking the piss. the room was not worth close to £400 and to call a standard double with a sofa bed a family room is just laughable. honestly if you get a chance to stay at sensible rate its a great hotel, but do not try and stay during any event in the area. it will cost you more than the ivy in london for a night

We have stayed at the hotel many times over the years and it has always been our favourite place to go for a getaway for a couple of nights as a family of four, however, our experience on this occasion really disappointed I'm afraid to say. Although the receptionists were very pleasant at check-in and checkout and the woman who often helps organise everyone in the dining room was as always, very professional and friendly, it was the staff in the bar/restaurant area who did not meet the usual standard. Items were missed off our food orders more than once and when approached, they acted in defensive and unfriendly manner. It was clear that there was not an effective manager ensuring the smooth running of waiting staff and not one barman/waiter took responsibility for fulfilling an order. It was clear many other guests were experiencing the same frustrations as I observed displeased expressions and rolling eyes! The issue wasn't a lack of staff but rather a lack of good training. Furthermore, we found the staff in the spa facilities to also have an impolite manner and lacked in professionalism. We were put in room 101 I think on the ground floor corner, which we have stayed in before but this time the room definitely smelled of damp which was disconcerting as a health hazard. Finally, we always normally dine in the restaurant at night but the prices are prohibitively high and given the poor service, we weren't prepared to eat there on this occasion.

Location was stunning. Staff were lovely and friendly. Breakfast was good but need hash browns haha. For a 4 star hotel it’s surpassing the mark. Only a couple of downsides is that we were staying in the annex which are not soundproof at all so we heard all the families till near midnight. Told reception (Amber) the next morning and seems like she may have mentioned something to the families as they were a lot more respectful and weren’t so loud. The other minor downside was the dinner menu. We had a look and thought it would’ve looked better, but uninspired for such a lovely hotel. The price for the food was a bit excessive too. However there’s absolutely amazing dining options in town. We will definitely come again!!!

Very clean and lovely comfortable room, bed also very comfortable. Leisure facilities adequate kept very clean and tidy and staff very friendly, only gripe was that kid’s session was supposed to end at 6pm but there was still kids in the pool well after this time. Food was lovely but very expensive and the service was terrible, very slow and very unorganised. When sat for breakfast had to ask staff for tea/coffee at least 10-15 mins from being seated, I find this poor for such an expensive hotel. Overall beautiful hotel in a stunning location.

Fabulous Country House Hotel. We stayed a week in family room #101. Ample room, comfortable bed, clean and nice bathroom, all in excellent condition. Food choice are pretty good but the main dining room dinner was disappointing. Excellent breakfast and Breakfast manager, Dot is a hoot. Gardens are lovely and located right on the River Tay with marvelous walks. Easy 15 minute walk to the the cute town of Dunkeld. I would highly recommend this hotel.

Unfortunately it was torrential rain whilst we were there so didn't get to see too much or explore the grounds. Pool and spa were great, though at busy times it might be an idea to limit time in the spa as we had to hang around for an hour as children played in it.

We were staying for a family Wedding. Setting was beautiful. Hotel a little dated in parts and over priced. Unfortunately the service in the restaurant and bar was poor. Very slow to the point we had to go and remind them of our order.