Hilton Glasgow

A pleasant stay with family

Thoroughly enjoyable stay at the Hilton in Glasgow. Online checking and digital room key in addition to a very early check I being made available to my family after a tough red-eye flight. The team were all incredibly helpful and I would not hesitate to stay with them again.

Beautiful interiors and room was clean and well presented. The check in process was anything but smooth, no concierge and no one to show us to our room. Woken up several times over night at 3am and 4 am and onwards by people having a party outside our door. Also as a Hilton Honors gold member I didn’t really have any perks. My children enjoyed their breakfast.

Pros: Rooms are clean and view from 17th floor is great. Comfortable beds. Lounge is very comfortable. Bar open till 12 midnight. The ambience is great and relaxing. Great staff. Polite and professional Lovely cocktails. One of the best Bloody Mary I have ever had. Food is yummy. Had dinner one night at the hotel itself. Lot of options to choose from. Cons no robes for kids , especially with swimming access kids robe are expected. And its Hilton not just any hotel. Parking has leaks although hotel has apologised it was due to some work. Breakfast service didn’t work for me. . The hot buffet was not being filled. I waited and had yogurt muesli brown toast tea and left I was vegan. Not many options if you take out hot breakfast also from the mix. Not worth 18 quid per person. I had booked in for breakfast for two days separately it was not part of my booking . Called in to cancel for the next day. The attendant at the desk, said no problem they can do that. I had booked for only one adult and child. However while checking out we were asked to pay for two days. Somehow managed to convince them to pay for one day but again they charged us for family of four. Just let go and paid but did leave with an awkward feeling which otherwise would have been nice given the hotel is so comfortable to stay and relax.

Room was quite nice. The hotel overall is a bit dated. I wish there were more dining options. The main restaurant in the hotel is super dated and not many kid-friendly options. The hotel staff is lovely overall but there were a few issues with the staff of the restaurant.

The family enjoyed the pool and the jacuzzi - but I didn’t like to be charged extra for using this. Everything else was “Hilton” standard - so clean, comfortable and standardised. Sadly I am happier this trip than taking a risk with a local independent like last time and ending up in a grim little place for the same amounts of cash!

Great location, lovely hotel, perfect family room

Good food, good service but swimming pool 20pounds extra for family & parking also, you can give complement for one night stay

Had an amazing time and the kids loved the psace to run around without being chastised for being themselves. Room service was amazing, food was excellent and the staff were really nice and helpful.

A disappointing stay, as a regular visitor and a long term Honours member. Rooms were changed three times, then while checking in, staff could not find my reservation. Dinner on te second night we gave up on our desserts coming, we’re informed they would send the kids deserts up to the room, despite calling reception twice this was not done. Breakfast service was shambolic, had to go and try and find coffee and toast twice.