Holiday Inn Express Rotherham North, an IHG Hotel

Stayed here loads before covid for work so i didn’t bother to check the reviews and what a mistake. The hotel is being used to house asylum seekers who have made this their home by using the the corridors as children's play areas (a bike race at 10pm) with screaming kids and adults arguing. With nowhere for children to play, this is clearly not the right hotel to house a family for months. Breakfast was a disaster because as soon as food comes out, the asylum seekers take everything. NOT the fault of the asylum seeks as it must be difficult raising a family in a hotel room however paying £80 to get no sleep is not fair and the hotel should not be open to the public or at least give you a choice and warn you. The staff are great here and do a good job in very difficult situations such as i heard an asylum seeker screening at the receptionist.

Our stay was terrible, the hotel is full of imigrants, children running up and down corridor and room propped open, the place is so run down, rooms were unclean, remote didnt work, some toiletries were empty, stain in bathroom and mould and marks on walls in bedroom ,lamp shades all split, noise from road.

Hotel looks lovely and new, however stains in carpets, drawings on walls, heating coming on through the night as timer had been messed with. The hotel had just recently reopened and staff although very helpful were still getting used to the online system. Decided to have our evening meal there only one menu no children's menu although the staff told us what was available for him, and the food was lovely, couldn't have the drinks we wanted as the drinks machine hadn't been gassed however the staff were very helpful, so had a laugh about it. Beds were comfortable and clean but with the heating coming in made it very uncomfortable night, bathroom big as was the shower. Breakfast was a nightmare, kids carrying trays full of everything saw one table with 5 full overflowing trays not a problem with that, we had some cearel and went to look at the cooked breakfast to find 2 slices if bacon and nothing else even though it had been mentioned to staff that it was running out, by the time it was cooked we'd had enough waiting around and left. We were planning another couple if visits but security guards all over the place breakfast running out not been able to have the drinks we actually wanted I don't think we'll be back. Confused about the security guards why are they needed, why did the breakfast run out ? Although the staff were lovely 3 staff to do the cooking and front of house definitely not enough

The hotel is homing refugees who have NO respect for staff or guests the children run up & down the hall jumping off bed and riding bikes in hotel halls colliding With guests if you knock on there door to ask to keep it down they just smile & close the door the staff also ask them to keep the noise down but they don’t care should you stay ( I will never use holiday inn again )you will be hard pushed to get breakfast as the women load up trays with food and take it up to there rooms.l would like to say I not a raciest & ever one deserves a good life but as a worker I need sleep and a breakfast

Greeted by security staff. Found out later that hotel is hosting families for the home office. Wasn’t happy and did not feel safe. Did not sleep first night and left a day early. Still waiting for refund. Furniture in room very tired and abused. Lobby downstairs carpets and furniture very used and abused. We stayed here 5 years ago and loved it - sad decline and won’t be staying again.

Didn’t end up staying at this hotel. It was full of Afghan Refugees with children running riot, in and out of the lift, urinating in the corridor and the adults being aggressive and abusive.

Stayed here for a couple of nights while visiting family. only real complaint is the state of the chairs in the dining room. They could do with new seats.

Nice and easy to stay to vistit our family.and lovely pond to walk around