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Crowne Plaza Solihull, an IHG Hotel

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(913 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Crowne Plaza Solihull is a great option for families, offering spacious rooms and a lovely pool area with dedicated family swim times. The hotel's convenient location next to a shopping centre with restaurants and a cinema provides plenty of entertainment options. Guests consistently praise the friendly staff and delicious breakfast with plenty of variety. While some past guests have noted issues with the pool being closed, this seems to be a rare occurrence and other hotels may allow access.

Guest highlights

The spacious and cosy executive rooms.
The lovely swimming pool (with dedicated family swim times).
The delicious and varied breakfast.
The warm and friendly staff and excellent customer service.

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.

Nearby attractions

Located in Solihull, Crowne Plaza Solihull, an IHG Hotel is in the city center and near the airport. Touchwood Shopping Center and Resorts World Birmingham are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Bear Grylls Adventure and Drayton Manor Theme Park. Looking to enjoy an event or a game while in town? See what's going on at Resorts World Arena.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee 6:00 am–9:30 am on weekdays and 7:30 am–10:30 am on weekends: gbp 15.95 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Garden
Outdoor furniture
Terrace

Conveniences

Ballroom
Elevator
Front-desk safe
Water dispenser

More

Fireplace in lobby
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Birmingham International Airport
5 km from this hotel
East Midlands Airport
56 km from this hotel
map

Reviews that mention...

Family Reviews

for Crowne Plaza Solihull, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

83%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Solihull, an IHG Hotel

Latest reviews (6)

D

Deeba

25 Oct 2023 - 28 Oct 2023
reviewed on expedia

5 out of 5 stars

My husband, two children aged 4 and 7, and I stayed at the Crowne Plaza Hotel for 3 nights during the October half term holiday. From the moment we walked in, we were greeted by the warm and friendly members of staff, and this level of customer service continued throughout our stay. We stayed in one of the executive rooms which was spacious yet cosy. My children absolutely loved the swimming pool. The breakfast was great and again the staff in the restaurant couldn’t do enough. We will definitely be returning to this hotel and recommending it anyone else visiting Solihull!
F

Faye

2 Apr 2023 - 4 Apr 2023
reviewed on hcom

5 out of 5 stars

Perfect for families. Shopping centre over the other side of the road with a cinema, plenty of restaurant choices and shops. The hotel has a lovely pool area which has set times for family use. Plenty of space in the room for little ones to play. Away from the busy city life of the centre. Breakfast options were great and lots of variety to keep everyone happy.
C

Carole

16 Feb 2023 - 17 Feb 2023
reviewed on orbitz

1 out of 5 stars

The experience was terrible . Problems with dinner , orders mixed up , supposed to eat as a family but food was not served together. Hair dryer was sending off electric shock then failed to work. Tap fell off in bathroom so unable to bathe. Expedia did not help in sorting out any matters , very disappointed with the hotel and Expedia . Would not boook again with Expedia they do not care about there customers .
J

John

1 May 2022 - 2 May 2022
reviewed on hcom

5 out of 5 stars

Lovely stay from start to finish! The hotel is situated right next to a great shopping centre! I especially enjoyed the use of the swimming pool, spa and steam room! The bed was extremely comfortable and the breakfast the following day was excellent! I will definitely stay here again and also refer friends and family.
A

11 Jun 2022 - 13 Jun 2022
reviewed on hcom

5 out of 5 stars

Check in staff Sarah was so lovely, a really nice welcome for the start of our stay. She informed us that the parking is included, we were expecting to pay £10 a day, so that was a great surprise. The room was fantastic, really big, only thing the bed was very very soft, a bit too soft for me! All the staff were wonderful, friendly and helpful. Breakfast was a good selection and delicious cocktails in the evening! Gutted that the pool wasn’t open, one of the reasons we booked here was because of the pool and a great activity with our young children. But the hotel up the road said that we could use theirs, so that wasn’t too bad. Would definitely stay again!
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