Village Hotel Newcastle

Club room was right outside the lift so very noisy. Also there was a huge gap under the door. Check out was 11 oclock but we were woken up suddenly by housekeeping knocking on the door at half 9! This was a rare night away from kids and getting a lie in so was not happy with that.

I dont have any complaints to make! They gave us a family room even though i booked for a double room, probably because they saw we had a baby with us. They also put as on the very first room on the first floor which was really convenient for us, as we had many things to carry. Check in and check out as smooth as possible. The room was spacious, clean with allthe basic amenities.

The greatest hotel in Tyne and Wear..Shiremoor etc..Fantastic rooms,extremely spacious comfortable and absolutely quiet..The bar/restaurant is fantastic..nice and relaxing..Big tvs and cinema like seating,for a great sport occasion..Staff are amazing,confident and extremely pleasant and helpful..Pool gym facilities are out of this world..Great to have a break,date night or few days away with the family..They cater for all ages..The Starbucks has out of this world drinks and pastries etc..Food i s wonderful,drinks great and as a gym member 20 percent off..Best sleep ever..Parking exceptional and close by to other nightlife events..They host exclusive parties etc..Well worth a night or ten there..Five out of five..The meet and greet staff are beautiful and very prof..

Apart from getting a noise complaint when we were asleep this is an all round great hotel. Staff were friendly rooms and pool was great for kids

We stopped here for a weekend of shopping and eating out in Newcastle with family. The price was good, the accommodation excellent and plenty of helpful staff in hand too.

Service and restaurant great really accommodating when asked to move seating for the fight so I could sit with my girlfriend. Pool was manic with kids but not sure if we just hit at a bad time. Changing rooms a bit funky smelling Gym was fab

Amazing. Free to use the indoor pool. Room is comfortable enough for family of 4.

Convenient hotel clean and comfortable Reception poor for greeting and knowledge of local events. Staff otherwise generally helpful Pool clean although lengths for swimming rather than play pool for families when we were there.

No member of staff was available when we checked in - it was automated. Meant we almost paid for parking - which when we did find someone was free. Plus, the automated system wanted us to pay for access to the pool - £20 for a family of 4. When we did find a member of staff to clarify, pool access was free for our package but it was closed for the night by that time. We didn’t have another time free to use the pool. When we came to shower the next day, I’ve if the towels had brown stains all over it. When we took it to reception, they said it wasn’t their fault but the laundry company. No apology or another towel offered. Makes us dubious about the cleanliness of the whole room now.

It was ok, good service at the bar and gym/pool facilities. However, there was no family room, no air con, pay to park each day and cracked tiles in the bathroom.