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Tophams Hotel
4 star hotel
8.6/10 Excellent
(514 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Tophams Hotel offers a comfortable and convenient base for families visiting London. Families appreciate the hotel's helpful and attentive staff, who go above and beyond to meet guest needs, even in challenging situations. The hotel's location is another plus, placing families within easy reach of Buckingham Palace, Victoria Station, and the theatre district. While some guests have noted minor issues with room quality depending on the category booked, many praise the spacious split-level rooms perfect for families, offering a degree of separation.
Guest highlights
The exceptionally helpful and attentive staff who went above and beyond to assist with issues and requests.
The convenient location, close to Buckingham Palace, Victoria Station, and the theatre district.
The spacious split-level family rooms, offering good separation for families.
About the hotel
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Nearby attractions
Tophams Hotel is located in London City Centre, a neighborhood in London, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at St. James Park and Hyde Park, while Buckingham Palace and Westminster Abbey are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at O2 Arena. Guests appreciate the hotel's location for the sightseeing.
Popular amenities
Family friendly
Laundry facilities
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
1 restaurant
24-hour room service
Coffee/tea in common area(s)
Continental breakfast available for a fee daily 7 am–10 am: gbp 15 per person
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
More
Smoke-free property
Nearest Airports
London City Airport
14 km from this hotel
London Heathrow Airport
22 km from this hotel
London Gatwick Airport
38 km from this hotel
Reviews that mention...
Family Reviews
for Tophams Hotel
4.5 out of 5 stars
6 reviews
Review data
5 star reviews
- 67%
4 star reviews
- 17%
3 star reviews
- 17%
2 star reviews
- 0%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Tophams Hotel
Latest reviews (6)
J
Jaime
16 Sept 2024 - 26 Sept 2024
reviewed on hcom
5 out of 5 stars
My stay at Tophams overall was such a great experience! Especially being mine and my daughter’s first trip to London with a planned 10 days stay. The staff were great, very attentive, and personable. Checkin was quick as well as checking out. We ran into an issue where our flight was canceled to head home due to a hurricane and the staff was on top of my issue to relieve any unwanted stress was able to extend my stay and had a room setup on such short notice. I will definitely be back for another stay and will recommend your hotel to family and friends. Thank you for such great hospitality! See you soon 😊
A
Alberto
5 Jun 2024 - 7 Jun 2024
reviewed on expedia
5 out of 5 stars
Quiet and quaint, perfect for our family of 4. The staff went above and beyond to meet our needs.
T
Tamela
25 Apr 2024 - 30 Apr 2024
reviewed on expedia
3 out of 5 stars
We purposely upgraded to the deluxe room category ( the hotel’s middle tier) and were disappointed with the quality of the room ( appointments, noisy between the floors, poor air circulation). The deluxe is more of a “ standard”. However, we were only in the room a few hours as there was an issue with the bathroom, which the hotel’s manager and night desk staff dealt with in a very professional fashion. The hotel then upgraded us to a different room ( a junior suite) which was much more in keeping with our expectations.
The breakfast was good value and a good variety.
The front desk staff (day staff) seemed untrained and overall unhelpful. The night staff were excellent.
The hotel is very conveniently located to Victoria Station and tube, the theatre, and Buckingham palace. It is in a lovely neighborhood. Worth staying at, but upgrade to the highest level of offering.
P
Paula
28 Dec 2023 - 1 Jan 2024
reviewed on hcom
4 out of 5 stars
We had a lovely time at Tophams hotel. The room was super cozy, clean, and had everything we needed for our stay. The only “complaint” we have is that there was this intermittent noise all day and night long (I think it was the heater working on and off), but we would turn on the white noise in our phones and sleep like babies. Thank you for your hospitality!
A
Anne
4 Jul 2022 - 5 Jul 2022
reviewed on travelocity
5 out of 5 stars
The neighborhood is great (quick walk to Buckingham palace) and the family room was perfect for 4 of us. Definitely recommend.
A
23 Jul 2022 - 24 Jul 2022
reviewed on hcom
5 out of 5 stars
Perfect for a family trip to London. Split level room so good for a bit of separation. Location perfect for Buckingham Palace and Wicked. Staff so friendly and helpful and being able to leave bags after checkout brilliant. Thank you
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