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Park Plaza Victoria London

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1142 verified Hotels.com guest reviews)
See verified family reviews (28)

generated by AI based on family reviews

Overview

Park Plaza Victoria London is a great option for families visiting London. Its central location, close to Victoria Station, makes it ideal for sightseeing. The hotel offers comfortable rooms suitable for families, and guests consistently praise the friendly and helpful staff. While some mention noise issues or room temperature control problems, the overwhelmingly positive reviews highlight the convenient location and excellent service.

Guest highlights

The exceptionally friendly and helpful staff
The convenient location, close to Victoria Station and transport links
Comfortable rooms suitable for families
Delicious breakfast with a wide variety of options

About the hotel

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, self parking, and 24-hour room service are onsite.

Nearby attractions

Park Plaza Victoria London is located in London City Centre, a neighborhood in London, and is in the entertainment district and near a metro station. Apollo Victoria Theatre and Victoria Palace Theatre are cultural highlights, and some of the area's notable landmarks include Westminster Cathedral and Wellington Barracks. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee daily 7:00 am–10:00 am: gbp 23.00 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Sauna
Steam room

Conveniences

Banquet hall
Elevator
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
London City Airport
13 km from this hotel
London Heathrow Airport
22 km from this hotel
London Gatwick Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for Park Plaza Victoria London
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

28 reviews

Review data

5 star reviews

64%

4 star reviews

21%

3 star reviews

11%

2 star reviews

4%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Park Plaza Victoria London

Showing 1 - 10 of 28 reviews

Latest reviews (28)

S

Shaun

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

5 out of 5 stars

First class stay, reception staff amazing, check in faultless. Great hotel, 3 mins from Victoria Tube, great for family or business, will book again soon.
R

Ricky

20 Jun 2024 - 27 Jun 2024
reviewed on hcom

5 out of 5 stars

We had an amazing stay gor our family vacation. Look gorward to our next visit at your property!
M

Michelle

17 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

We enjoyed our 4 day stay at this location and had no issues with our room. The staff were always friendly and helpful. The location was perfect for our family trip to London, which included a lot of site seeing. We took the express train (just a short walk- a block or two away to the Victoria Train Station) to get to London Garrick Airport when we left, which was very convenient. It was a pricey stay, but that is to be expected in this area of London and the rates were comparable to similar hotels in the area. I would definitely recommend this hotel.
C

Charlotte

28 May 2024 - 29 May 2024
reviewed on expedia

3 out of 5 stars

Looks good, facilities good and in a good location. Windows didn't block out as much sound as I would have expected and beds were pretty uncomfortable, especially the pillows. Noise from upstairs like moving furniture for around 25 mins around midnight. Sofa bed needed a bigger duvet at the very leadt to allow two children to share this.
s

silvia

15 Apr 2024 - 18 Apr 2024
reviewed on expedia

4 out of 5 stars

We stayed at this hotel during our family trip to London/Paris and we weren't disappointed, the area is a walk distance to everything, if you are like us and enjoy walking everywhere then this hotel is for you. Plus, the room was comfortable, not terrible. The staff was friendly and helpful. The breakfast was good and full of options. If you don't feel like going out for dinner after a long day you can just eat at their restaurant, the menu is actually good, even my kids liked it. They also have a small gym in the lower level that I used a couple times. My only complain is our room was a bit too hot and we couldn't figure the thermostat. Other than that I would recommend this hotel.
F

Francisco Javier

25 Mar 2024 - 26 Mar 2024
reviewed on expedia

5 out of 5 stars

Perfectly situated for tourism. Room was also perfect for family travel & vacations. Great amenities. Amazing staff.
D

Danny

17 Feb 2024 - 18 Feb 2024
reviewed on hcom

5 out of 5 stars

What a beautiful hotel it is the staff are amazing , the rooms are very good, food is amazing . Amazing little touches in the room . Could not fault a thing me and the missus would definitely stay there again but with the family next time . Very very happy so thank you park plaza Victoria it was a pleasure
T

Thomas S.

13 Jan 2024 - 15 Jan 2024
reviewed on hcom

4 out of 5 stars

Great hotel in a convenient location. Biggest issue was the room heat was semi-functional requiring a hotel staffer to reboot the system. Situation was resolved but it led to a late night with a tired family. We appreciated the offer to decline room service for either a food voucher or bottle of wine (we needed the wine).
K

Kathryn

23 Dec 2023 - 27 Dec 2023
reviewed on expedia

5 out of 5 stars

My husband had medical problems during our stay. The concierge staff, most notably Rodrigo were incredibly helpful and supportive. Rekja (sp?) From Budapest was delightful, and George helped us with a housekeeping issue. I felt like family.
S

Sandra

18 Nov 2023 - 19 Nov 2023
reviewed on hcom

5 out of 5 stars

Beautiful hotel close to Victoria station which was important to me , warm friendly staff we had booked suite but was asked if we could have two separate rooms instead, which wasn’t a problem at all a complimentary round of drinks was offered and a free breakfast for all , the staff couldn’t have been more accommodating and apologetic, would definitely stay again and recommend to friends and family .
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