Park Plaza Victoria London

We had an amazing stay gor our family vacation. Look gorward to our next visit at your property!

We stayed at this hotel during our family trip to London/Paris and we weren't disappointed, the area is a walk distance to everything, if you are like us and enjoy walking everywhere then this hotel is for you. Plus, the room was comfortable, not terrible. The staff was friendly and helpful. The breakfast was good and full of options. If you don't feel like going out for dinner after a long day you can just eat at their restaurant, the menu is actually good, even my kids liked it. They also have a small gym in the lower level that I used a couple times. My only complain is our room was a bit too hot and we couldn't figure the thermostat. Other than that I would recommend this hotel.

Perfectly situated for tourism. Room was also perfect for family travel & vacations. Great amenities. Amazing staff.

What a beautiful hotel it is the staff are amazing , the rooms are very good, food is amazing . Amazing little touches in the room . Could not fault a thing me and the missus would definitely stay there again but with the family next time . Very very happy so thank you park plaza Victoria it was a pleasure

Great hotel in a convenient location. Biggest issue was the room heat was semi-functional requiring a hotel staffer to reboot the system. Situation was resolved but it led to a late night with a tired family. We appreciated the offer to decline room service for either a food voucher or bottle of wine (we needed the wine).

My husband had medical problems during our stay. The concierge staff, most notably Rodrigo were incredibly helpful and supportive. Rekja (sp?) From Budapest was delightful, and George helped us with a housekeeping issue. I felt like family.

Beautiful hotel close to Victoria station which was important to me , warm friendly staff we had booked suite but was asked if we could have two separate rooms instead, which wasn’t a problem at all a complimentary round of drinks was offered and a free breakfast for all , the staff couldn’t have been more accommodating and apologetic, would definitely stay again and recommend to friends and family .

Large rooms, however set up as two doubles for 3 adults and a child. Also only 2 towels, wash sets, tea/coffee etc. Didn't replace anything like towels, tea/coffee etc. Did when asked. Biggest issue is very poor low level mood lighting in all rooms. Not bright enough even in the bathroom to do hair, make up or go even just see properly when you drop something in the floor.

Stayed as a large group for a family wedding. Very nice hotel, fantastic breakfast. Staff were accommodating & friendly, I would stay again if I was in this area.

Would not choose to stay here again: the price does not match the experience at all. Staff all friendly and welcoming but it seemed that a large percentage of them were undergoing training, so experience was hit and miss. Check in was disappointing. We got to our room almost an hour later than promised. It was quite chaotic at reception. Two people confirmed a crib for our room, but it wasn’t there when we arrived. Each day when the room was cleaned, there were often items missing. Robes one day, face clothes, soap the next. One one occasion it took over an hour to get some face clothes so our toddler could wash. The digital key and chat on the Radisson app didn’t work. We booked an “Executive Room, 1 King Bed (Sofabed)” and it was a good amount of space for two adults and 1 toddler, but there wasn’t enough storage space for all our clothes bearing in mind our stay was 6 nights. Decor was dated and in our bathroom there were cracked tiles and the shower seal was broken so water would leak out to the bathroom. The location was a plus. Super close to Victoria station to the north and some really cute restaurants and streets to the south. Overall disappointing, needs a lot of work to get to a 4 star level.