Merit Kensington Hotel

Traveler beware - this hotel is next to a primary school, and my room shared a wall with the music room. Every weekday morning at 8am I was greeted by the "charming" plonking of a piano and 30 schoolchildren singing Disney songs at high volume. This is not the hotel's fault, but it IS something to be aware of when booking rooms. I would have requested a room change, but as I was in town for business, I was usually already awake by that hour anyway. What I do blame the hotel for was the thick smell of musty damp in the room - I had to buy a perfume spray at Boots just to mask the odor. Perhaps because there was no fan in the bathroom to vent the shower steam. Additionally, the shampoo and body wash bottles were low-quality mismatched brands clearly from the 80s. For a four-star hotel, I would expect better product, or at least product all from the same provider! Instead, it felt like they were just using up whatever ancient bottles of body wash they had on hand. Finally, the breakfast room is quite small, and though the staff crams you in there (often sharing your table with other guests), it is not adequate for the morning rush, so make sure to arrive early otherwise you may have to wait for a table to open up. Breakfast options were very basic, and often were not replenished speedily enough to keep up with the crowd. To me, this is in no way, shape, or form a four star hotel.

good location Ok hotel room. Room to sleep and take a shower. No problem with staff. Cleaning every day (or more new towels, tea cups and made out bed). Not new sheets. Light buttons worked fine Elevator worked They gave us new shampoo/ soaps for each day. There is placed to buy food such as food stores/ fast food. The fastfood was bad. The food stores was good. The tube is right around the corner. - no information about breakfast, but in our building (24) it had a note referring to breakfast in the main building and times. (We did not order breakfast at the hotel) - not easy to find the room. The room was in the backyard. - alot of school kids making noice since the hotel is next to a school. Not the best place for ouiet. - the wall had alot og marks / paint/ stains - the only chair had a black mark - the toilet door was peeling in the bottom left corner - tv did not work - no hair dryer . If you have colored hair be prepared to pay for the towels. (They rent the towels) This will be taken from the deposit 100£ you pay when checking in. - insects came up from the sink multiple times. May just be because it was in the backyard. I dont know. Should still not appear in our room - bed matress had lot of yellow stains and hair strands. Also the pillows and the quilt. - the hallways are tiny. Only fitting one normal person. Fine for only sleeping and going out on the day Would not choose again. There was better hotels in the same street too.

Absolutely lovely hotel, staff very friendly and helpful. Beds are super comfy and i took my 11 week old baby, which they provided a travel cot and set it all up for us. Very clean, air con very good and heated floor in the bathroom. Very close to earls court underground station, shops and restaurants nearby, will definitely stay again and highly recommend this hotel.

Clean, great location, but very noisy. Lots of banging all night- doors slamming, and primary school recess with lots of kids screaming in the morning.