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Hotel Indigo London - Kensington, an IHG Hotel

4 star hotel
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hotel Indigo London - Kensington is a great option for families visiting London. Families appreciate the larger-than-expected rooms and the welcoming atmosphere in the lobby. The hotel's location in Kensington is also a plus.

Guest highlights

Larger than expected rooms
Welcoming lobby area

About the hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.

Nearby attractions

Hotel Indigo London - Kensington, an IHG Hotel is located in London City Centre, a neighborhood in London, and is near a metro station. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Big Ben. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium. Guests love the hotel's convenience to public transportation: Earl's Court Station is 4 minutes by foot and Gloucester Road Underground Station is 9 minutes.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
English breakfast available for a fee daily 7 am–11 am: gbp 16.95 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Conveniences

Banquet hall
Elevator
Front-desk safe
Newspapers in lobby
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
17 km from this hotel
London Heathrow Airport
19 km from this hotel
London Gatwick Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Indigo London - Kensington, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Hotel Indigo London - Kensington, an IHG Hotel

Latest reviews (4)

M

Mary

23 Aug 2023 - 26 Aug 2023
reviewed on travelocity

5 out of 5 stars

A lovely stay for our family (two adults and two kids.) Room was larger than expected, and lobby area was great!
K

Karen

15 May 2022 - 18 May 2022
reviewed on travelocity

5 out of 5 stars

The Hotel Indigo is amazing in every way!!! Robert and Kamal treated us like family, as did the rest of the wonderful staff. Our rooms were immaculate and elegantly appointed, as well as very quiet and in the perfect location in lovely Kensington!!! We are looking forward to returning to Hotel Indigo soon, and would recommend this hotel to all of our friends and family! We’ll done!!! Much appreciated!!!
J

John

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

Last year, my wife and son traveled to London to join a month-long Trafalgar tour to visit all over Europe. They stayed in the Hotel Indigo London Kensington at Earl's Court for 4 nights prior to their trip and 3 nights after. They had a blast in London! The bellman Petar made it a point to make them feel welcome, showed them where to go, and was very caring to make sure they were well taken care of in London. This year, in celebration of my wife's birthday and our 18th wedding anniversary, we planned a three-week trip to Europe without the kids. For this special trip, we even hired a professional nanny to take care of our three kids in America so we would be free to travel. We went to Hungary, Austria, Czech Republic and Poland. London wasn't part of the plan at first, but my wife was adamant about showing me the charms of the city. She wanted to come to stay here again, to show me the English pub culture, and her favorite pie. So, we made plans to stay 3 nights to conclude our second honeymoon trip in London. To my wife's surprise, while checking in, she saw the bellman from the previous year, now promoted to a receptionist, Petar. We were greeted warmly and it was like seeing an old friend. He asked about our son, who was here last year. My son raved about this place too, saying this was not like any hotel he's ever been to. We are very well traveled, all over Asia, Europe, Australia, and America, but most hotels gave you the feeling of how uniform and mundane the room
A

14 Jul 2024 - 15 Jul 2024
reviewed on hcom

4 out of 5 stars

Our family of four stayed for one night and we had a great stay. The only down side was the shower. There was no door and it was difficult to keep the water from going out into the bathroom. Otherwise, wonderful stay!
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