L'oscar London

I can't say enough about this lovely hotel. It's a beautiful, charming hotel in a great location. There are many restaurants all around, pharmacy and bank across the street and the underground tube is steps away. The restaurant was very nice, we ate breakfast there twice and dinner once. We enjoyed it every time and service was wonderful. Our room was spacious with comfortable bed and pillows. Our bathroom was amazing with a large tub and separate showers. Bath products were divine. Bath towels were extra large, soft and kept on a towel warmer ( very nice added touch). Service was impeccable. We felt very welcomed. All of the staff were kind, helpful and willing to assist in every way possible. Special thanks to the concierge Chris who was able to arrange afternoon tea for us. We had some difficulty in booking a tea. Chris was able to get us in for the Mad Hatters Tea at the Sanderson. It was amazing and our grandchildren loved it. Very, special gratitude to Justin in reception. Our flight coming in was delayed several times and eventually canceled. I was in contact frequently with Justin updating him on our arrival. He couldn't have been more supportive and helpful. We ended up getting to London a day late. Justin was very helpful assisting us in amending our reservation to not be billed for the day missed. We were celebrating our granddaughter's birthday and special treats were left in the room. A small cake for her, some sweets, fruit. Extraordinary hotel.

This is an amazing hotel on all levels. First off, the service is like nothing you've experienced. My family and I were greeted with a team of friendly, helpful staff members who were interested in giving us a personally tailored stay. The hotel itself is beautiful and one-of-a-kind. The design and attention to detail in the rooms and throughout the hotel is unbelievable. You've never stayed at a hotel like this.