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Ibis Liverpool Centre Albert Dock – Liverpool One

3 star hotel
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (8)

About the hotel

A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Near a train station, Ibis Liverpool Centre Albert Dock – Liverpool One is in Liverpool City Centre, a neighborhood in Liverpool with good shopping. Beatles Story and Merseyside Maritime Museum are cultural highlights, and travelers looking to shop may want to visit Liverpool ONE and Baltic Market. Looking to enjoy an event or a game while in town? See what's happening at ACC Liverpool or M&S Bank Arena. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:30 am–10:00 am: gbp 9.95 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Liverpool John Lennon Airport
12 km from this hotel
Manchester Airport
48 km from this hotel
map

Reviews that mention...

Family Reviews

for Ibis Liverpool Centre Albert Dock – Liverpool One
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

8 reviews

Review data

5 star reviews

38%

4 star reviews

0%

3 star reviews

12%

2 star reviews

38%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Ibis Liverpool Centre Albert Dock – Liverpool One

Latest reviews (8)

R

Ronell

24 Dec 2023 - 27 Dec 2023
reviewed on hcom

5 out of 5 stars

The staff were very welcoming and made us feel comfortable. Breakfast was good, great selection of food to cater to us all as my younger son only eats some foods. Room was clean and the bed was extremely comfortable. Very solid mattress, which is what I prefer. Double bed was big and high. Parking that is accessible was good for us and the front of the hotel was lit up for Christmas beautifully. It was close to my childhood area and family so the location was ideal for us. Very good prices too. Thank you.
H

Hyunoh

17 Jun 2023 - 18 Jun 2023
reviewed on expedia

2 out of 5 stars

Stayed with two children for one night. Staff friendly no issue with check-in and out. The room was so small not very clean, thin matress topper with cheap matresses and bedding. Booking specified single bed but it was an uncomfortable small sofa bed. Room did not smell nice something to do with sewage? No teaspoons or a coffee table available. £130 felt very expensive considering the room condition but it was Saturday and the location was perfect.
D

Donna

19 Oct 2022 - 21 Oct 2022
reviewed on hcom

5 out of 5 stars

Really good comforting stay . Ideal for families, very clean with all amenities. Good spacious room and bathroom too. Nice breakfast.
O

Olubunmi

2 Aug 2022 - 4 Aug 2022
reviewed on expedia

5 out of 5 stars

Excellent facilities, friendly staff, superb location and excellent value for money. We had a family booking of 5 adults including a wheelchair user and an infant and the staff were incredibly helpful and friendly. The facilities were clean, functional and the breakfast service was very pleasant. Will definitely be coming back.
A

28 Aug 2024 - 31 Aug 2024
reviewed on hcom

3 out of 5 stars

Overall - good stay for great price in an excellent location at a decent hotel with some room for improvement. Pros: - location - price - clean and good condition - some staff very helpful and friendly Cons: - bed not great for someone with a bad back - other little repairs needed e.g. bathroom door couldn't close properly - 1 or 2 staff have poker faces (family felt the lack of warmth in the welcome and interaction with certain front desk staff) - parking system too informal
A

25 May 2024 - 26 May 2024
reviewed on hcom

2 out of 5 stars

The hotel itself was lovely, very clean and staff were very welcoming, however, we had the WORST sleep as the rooms were absolutely sweltering, it’s was unbearable and the aircon didn’t make any difference whatsoever, we were up every hour as there was no air, felt like I was suffocating! My family members stayed in a different room on a different floor and had the same experience, it ruined what would have been a perfect stay
A

27 Dec 2023 - 28 Dec 2023
reviewed on hcom

1 out of 5 stars

Very well located hotel in Liverpool city centre with good breakfastand parkingavailablefor £10 a day. However, the room condition WAS TERRIBLE. The kids bed was broken, the toilet fan seems doesnt work properly and the TV is small and very bad. So, if you want a well located place to sleep only, this is the place. I would not stay again in this place because it is not chep and it is far from rate 8. It doesn't worth the £108 a night.
A

17 Sept 2022 - 18 Sept 2022
reviewed on hcom

2 out of 5 stars

Ridiculously over priced for what it is. Paid £179 for 1 night. It gave me hostel vibes. Room extremely basic and in need of a refresh. Looked tired and plain. There were kids running up and down the corridors screaming until after 10pm with no parental supervision or staff to maintain quietness. Upon arrival barely greeted by desk staff. I do not understand the other reviews and ratings it has received.
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