Grosvenor Pulford Hotel & Spa

About the hotel

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Chester, Grosvenor Pulford Hotel & Spa is in a rural area. Pontcysyllte Aquaduct and Old Dee Bridge are local landmarks, and some of the area's activities can be experienced at Chester Golf Club and North Wales Regional Tennis Centre. Chester Roman Gardens and Chester Zoo are also worth visiting. Discover the area's water adventures with rafting and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)

Indoor pool

Laundry facilities

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

24-hour room service

Full breakfast available for a fee daily 7:30 am–9:30 am: gbp 15.00 per person

Spa

6 treatment rooms

Aromatherapy

Body treatments

Couples treatment room(s)

Facials

Manicures and pedicures

Massage/treatment rooms

Massages

Sauna

Spa open daily

Spa tub

Steam room

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair accessible (may have limitations)

Things to do

Aerobics classes

Fitness center

Full-service spa

Indoor pool

Pilates classes

Sauna

Spa tub

Steam room

Outdoor

Bbq grill(s)

Garden

Picnic area

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Fireplace in lobby

Smoke-free property

Show less...

Nearest Airports

Liverpool John Lennon Airport

24 km from this hotel

Manchester Airport

51 km from this hotel

Reviews that mention...

All reviews (11)dining (3)evening entertainment (2)pool (4)staff (7)family room (3)accesibility (1)

Family Reviews

for Grosvenor Pulford Hotel & Spa

4 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

18%

3 star reviews

9%

2 star reviews

18%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Grosvenor Pulford Hotel & Spa

Showing 1 - 10 of 11 reviews

Latest reviews (11)

K

Kevin

28 Jul 2024 - 29 Jul 2024

reviewed on hcom

5 out of 5 stars

It was our first hotel stay with our 10 month old baby we were worried about being on top of each other and disturbing the baby but the room had plenty of space. I did book the larger room to be fair but we were delighted with it. The food in the bar was great we had lunch and dinner there, had the Sunday roast and a few picky bits. We had breakfast in the Palm court restaurant which is lovely, and great breakfast selection. My wife used the pool and the Japanese garden through the spa is lovely and relaxing. Would definitely book again.

C

Cheryl

27 Jul 2024 - 28 Jul 2024

reviewed on hcom

5 out of 5 stars

We stayed at the hotel for my Daughters Spa/Hen party(family). We had the afternoon tea(with fizz), used the spa facilities and had treatments. We sampled the cocktails,evening meal and breakfast….what can I say “WOW” just fantastic hotel. Just stunning and the staff really can’t do enough for you. We all agreed the hotel and its facilities make this hotel the nicest we’ve ever stayed at. Definitely recommend and will definitely go back

K

Kimberley

27 May 2024 - 28 May 2024

reviewed on expedia

3 out of 5 stars

Property booked as a present for my mum for Mother’s Day as have the pool and spa area. The pool times were incorrectly communicated to her so she was unable to use facilities as they were shut. The response was very blasé and not expected considering it was their error not hers. Also, children of all ages doing ‘gymnastics’ including hand stands against doors and around the bar area- how does this say relaxation for other guests and how can not a single staff member have said anything to the adults that were with them to advise this not safe or the done thing. This isn’t the experience I paid for and am really shocked and disappointed.

A

Alun

27 Mar 2024 - 28 Mar 2024

reviewed on expedia

5 out of 5 stars

Beautiful hotel with excellent facilities and also great for children

M

Mary

23 Dec 2023 - 24 Dec 2023

reviewed on hcom

2 out of 5 stars

Stayed in room 1 Couldn’t believe the window in the room was looking into the restaurant Not ideal as a family with two young girls age 2 and 5 Disappointed with the room Also distinct odour in the room Not pleasant

j

jo

23 Oct 2023 - 25 Oct 2023

reviewed on expedia

4 out of 5 stars

Lovely property, dining was great, a bit disappointed at breakfast when we asked for pastries were told theyre wasnt any left, however any top rated hotel would have gone out their way to get some for our children. Would definitely stay again but would prefer would like to see a luxury service for a luxury hotel

D

Daniel

28 Aug 2023 - 29 Aug 2023

reviewed on hcom

5 out of 5 stars

We stayed as a family of 4 with a 7 yr old and 5 month old. The family room was perfect for us and after promising a ‘posh’ hotel to my 7 yr old daughter, this did not disappoint. Great food at Nelsons pub and fantastic breakfast in the Palm Court restaurant with very friendly staff. It was so comfortable and the leisure facilities were great. We ended up asking to extend our stay. Would definitely return.

C

Claire

25 Aug 2022 - 26 Aug 2022

reviewed on hcom

4 out of 5 stars

Fantastic hotel! Friendly staff and very large spacious family rooms. Ample outside space. Lovely breakfast. Will definitely stay again.

W

Wendy

3 May 2022 - 5 May 2022

reviewed on expedia

5 out of 5 stars

We stayed for two nights to celebrate our wedding with family. My brand new sister in law has mobility issues so her needs were key. Hotel staff were kindness itself. The accessible room was excellent.special mention to Lottie Henry and Elle in the restaurant and Lorraine in the SPA.

A

16 Feb 2019 - 17 Feb 2019

reviewed on expedia

2 out of 5 stars

If you’re a family staying don’t bothe! You’re shocked in the old part of the hotel dust and decrepid. Horrible couch bed for the kids, shoddy cupboards and wardrobes. You’ll walk through all the fancy hallways and then you realize you’re stuck in the back out of the way in an older part of the hotel, we tried to upgrade on the day to be told no you can’t! Really really disappointed with our stay...