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Malmaison Brighton

4 star hotel
Kids stay free
8.6/10 Excellent
(1008 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Based on guest feedback, the Malmaison Brighton offers a comfortable and convenient stay. While some have noted that rooms are basic, many appreciate the excellent customer service and the hotel's great location. The hotel's refund policy for cancelled bookings is also a plus. The hotel offers good WiFi, a restaurant, bar, and nice rooms with good views, ideal for business travellers, and potentially suitable for multi-generational families wanting their own space.

Guest highlights

Excellent customer service, including a full refund for a cancelled booking.
The hotel's convenient location.
Comfortable rooms with good views.

About the hotel

This smoke-free hotel features a marina, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, 24-hour room service, and a meeting room.

Nearby attractions

Located on the waterfront, Malmaison Brighton is in Seafront, a neighborhood in Brighton. Brighton Marina and Volk’s Electric Railway are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Brighton Lanes and Churchill Square Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Brighton Racecourse or Brighton and Hove Greyhound Stadium. With water skiing, parasailing, and windsurfing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee 7 am–10 am on weekdays and 8 am–11:00 am on weekends: gbp 18 for adults and gbp 9 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Outdoor

Marina onsite
Rooftop terrace

Conveniences

Banquet hall
Elevator
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
London Gatwick Airport
38 km from this hotel
London Heathrow Airport
77 km from this hotel
London City Airport
78 km from this hotel
map

Reviews that mention...

Family Reviews

for Malmaison Brighton
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Malmaison Brighton

Latest reviews (4)

J

John

15 Dec 2023 - 17 Dec 2023
reviewed on expedia

4 out of 5 stars

Enjoyed a few days with the grandkids but with our own space and comfort.
J

Jonathan

27 Feb 2024 - 29 Feb 2024
reviewed on hcom

5 out of 5 stars

Great stay and great customer service at Malmaison. Was booked in for 2 nights but had to leave a day early due to a family issue. Even though booked through a third party Malmaison refunded my payment for the second night. Too many companies refuse to do this now. I will be returning.
M

MANISHA

6 Feb 2024 - 8 Feb 2024
reviewed on expedia

5 out of 5 stars

Ideal for business trips. Nice location and professional. This is the 4th hotel in the area I've recently been at for work purposes and the best for it. Malmaison Oxford is a nice restaurant too. I haven't been to Brighton since I was a baby so can't remember visiting but this hotel is good if needing something more efficient. The other hotels in the area aren't as good. Good WiFi, restaurant and bar, nice room and good views by the waterfront.
A

4 Apr 2024 - 6 Apr 2024
reviewed on hcom

3 out of 5 stars

We booked the Malmaison for a couple of nights away following our wedding. We chose the Malmaison because we wanted something a little special. A family member had upgraded our room for us which was a lovely surprise and we had a balcony. Our room was standard, comfortable but very basic and tired in places. The tv was put in such an awkward place you couldn't really see it and there was nowhere to hang your towels to dry them. We had a wardrobe (which was broken) but the majority of the space was taken up by a fridge that wasn't very effective and a safe. All in all we were quite disappointed if I am honest we expected more from a 4* hotel and the Malmaison being such a highly rated chain. Very overrated and definitely not worth he money to stay there .
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