A
Anthony
26 Aug 2024 - 30 Aug 2024
reviewed on hcom
2 out of 5 stars
Had problems with electricity in room.plug blew up on first night and scared my 2 children.called reception and they just come and reset fuse box.didnt even bother getting maintenance to check it.had to go reception next day to chase it up.found out only by boing into the electrician the earth on the socket had not been connected properly.could have been very dangerous.didnt even get a vist from staff or managers to say what problem was and it had been fixed.very very disappointed.was a very loud explosion and melted my phone charger and lead.lucky it wasnt my daughter in front of plug
R
Reynolds
27 Jul 2024 - 28 Jul 2024
reviewed on hcom
2 out of 5 stars
We paid extra to stay in a sea view room. The room itself was very nice and the view was amazing. Little did we know that there is a nightclub opposite the hotel. The pumping music kept us up. We came away for a restful night away from our small children. Sea view rooms should be less money than standard based on the fact that you can actually sleep because of the music!!
L
Louise
14 Jun 2024 - 15 Jun 2024
reviewed on hcom
5 out of 5 stars
Excellent hotel. Great location to beach. Staff were so friendly. Equipped with everything you need. Beauty treatments, pool, gym. Great for families. Will definitely be back. 🤩 ⭐️ ⭐️⭐️⭐️⭐️
T
Thomas
27 May 2024 - 31 May 2024
reviewed on hcom
5 out of 5 stars
Great hotel, great location. Family of 4 stayed in a family room with two king beds and it was great. Room was really good, able to stream to the TV which was handy. Breakfast was excellent, everyone happy. Swimming pool was small but good fun for a splash around with the kids.
L
Lucy
18 May 2024 - 19 May 2024
reviewed on hcom
4 out of 5 stars
The hotel is great for parking the car, exploring the lanes and the attractions without having to drive anywhere. The pool was great and the beds were very comfy. Would stay again with the family as it was very easy.
R
Rebecca
10 May 2024 - 12 May 2024
reviewed on expedia
3 out of 5 stars
The hotel is nice enough, but nothing to shout about. Staff were helpful, even managing to quieten down a party that was going on in the room next to our family room while we trying to get the babies to sleep.
We were disappointed to find old orange peels and other rubbish under the bed when we moved it.
The location is great for the beach, but i don't think I'll be staying on the promenade next time I go to Brighton. Apart from first thing in the morning, before the crowds descend and the traffic builds up, its really not a great bit of town
M
Melissa
9 May 2024 - 11 May 2024
reviewed on hcom
5 out of 5 stars
Lovely hotel in a great location. We had an executive suite and it was lovely and spacious. Staff were all really helpful and nothing was too much trouble. The pool is really really small though and was full of children splashing about - something to consider if like us your hoping for a nice relaxing swim whilst away. Parking was also really expensive at £58 for the 2 nights but that's Brighton for you! Will definitely visit again.
C
Catherine
27 Apr 2024 - 28 Apr 2024
reviewed on wotif
5 out of 5 stars
We had a lovely time, the kids loved the pool and the hotel and service was excellent.
A
Alyce
12 Apr 2024 - 15 Apr 2024
reviewed on expedia
4 out of 5 stars
Great location to see the main spots of Brighton front and the lanes , lovely modern hotel , really nice breakfast available .
Only hiccup was that our room was never cleaned on the first day and then the cleaner didn’t understand a word of English when we asked for toilet roll when we saw him later in the corridor . We assume he saw the ‘please service room’ sign as a ‘do not disturb’ sign so never entered .
The day after , we left the sign off the door and the room was serviced . However the little bin bag from the room with makeup wipes , teabags etc… was left on top of the desk .
Parking was rather expensive but expected in the city even with the discount of being a customer at the hotel .
The small pool / leisure area was nice but gets full very quick , especially with children and the gym receptionist doesn’t implement the rules around jumping and diving with children or adults so it gets rather chaotic .
Overall my partner and I would return to this hotel again if we ever returned to Brighton
J
Jessica
13 Apr 2024 - 14 Apr 2024
reviewed on hcom
5 out of 5 stars
Felt so special for our anniversary as the team left a lovely celebration surprise for us when we arrived - we’re also very accommodating with the children. Perfect location and fun interior as well. Would love to come back again.