OZO Phuket

Main issue i have requested connecting rooms, because of traveling with 3 small but kids, but when arrived to the hotel they had us side by side. They wanted more money for connecting rooms, saying they are selling it....Doesnt seem fair to me. This made it very hard to manage, especially at night. Also rooms are very small, and the day bed is impossible for a kid over the age of 6 to sleep in it, although they are selling the king side bed room suitable for 3 people. Food was very good, and location was in a prime location.

Fantastic hotel with lovely pools. Including 2 slides (1 small, 1 slightly bigger). Room was very good, the staff were excellent and breakfast had a great selection. It’s location is perfect with a 5 min walk to the beach x highly recommend particularly for families with small children

Great family-friendly hotel. Breakfast in the morning was great. Water park was addictive to kids. Will certainly repeat if I come to Kata Beach/Phuket in the future!

Our first family trip with two children (10 & 5) to Phuket. The hotel was just as described and we had a wonderful 7 nights. The breakfast buffet was well catered and the dining options in thailand around the area don’t disappoint. I would definitely recommend and stay here again if visiting Phuket !

Good location, good service, good food and amazing pools for the kids

The hotel is nice and spacious family hotel. It has 2 pools, one for kids with a playground. And another one which is bigger bit not too deep. The breakfast at the restaurant was great, lots of choice and good food. In general the food throughout the day was okay, we ate there several times. Service was good, sometimes slow. Every other day a cinema evening with different food choices are offered for kids. Improvement points are the smelly glas surface of the tables and dirty pillows at the chairs - this should be definitely changed. The rooms are clean and depending on the category have a balcony. The issue in the rooms is that the air conditioning blows you in the face all the time if you’re in bed, this was very annoying, so we basically had to sleep without AC cause it was not manageable with it. What was as well a pity, that we asked for 2 additional towels, and after the next cleaning they were gone again. Cotton pads etc were never refilled in the bathroom. And floors in the building are cleared with something which has a strong and unpleasant smell. In genera service was good, the only thing we were not happy with at all, is that after a 2 weeks stay the late check out had to be paid for. And that there was no flexibility with price while we extended, the hotel management was not able to go with the online price. The beach is 5 mins walk and it is great there. And restaurants & bars are across the street. We can recommend that hotel for a family with kids stay!

This is the best family resort that I have stayed. Will be perfect if there are more activities like archery, etc.

Absolutely lovely place for kids family with great friendly condition room as well as pool even not going to beach outside.

The hotel room didn’t provide clotheshorse which is essential to a hotel awarding for ‘the best family hotel’ with swimming pools

Friendly staff. Reasonable room condition. Enjoyed 5 days with family.