Wyndham Grand Phuket Kalim Bay

23:50 59 Wyndham Grand Phuket Kalim Bay Geolineandre This is my second visit at Wyndham Grand, Phuket at Kalim Bay since pre-Covid. This has been the best birthday/holiday hands down for me in my 44 years. I would like to recognize one particular staff who has gone above and beyond his duties for making this by far the best memorable birthday ever! From my first day of arrival l was greeted by (Van) Pongsak Pushkin, I can't say enough about this wonderful man, thank you for giving me the best experience ever!! Van made my first day of arrival until my last day at check out, an amazing experience. Van was very professional and showed concern for every guest, he listen to my concerns and work on them immediately, even went out his way to make my 44 birthday memorable. As a solo traveler from Miami, Florida, I haven't came across customer service like this in years. The staff were friendly and treated me like family, I especially enjoyed how the staff called me by name or room number as they greeted me. I felt that was a nice touch to the whole experience. Best experience, hands down, would highly recommend staying that the Wyndham Grand in Kalim Bay, Phuket Sincerely customer for life, Geoline Andre C325

The distances between villas and lobby is far and can not be walked due to steep roads. you have to organise a hotel car to pick you up from villa to lobby and vice virsa every time as taxies are not allowed to drop you off to the villa. Very inconvenience when you travel as a family. Rooms are quite avaragr in size not as seen on photos. A bit old as well.