The Nature Phuket

Floors are wet. Molds everywhere. Needs clean and maintenance in the kids pool.

Great hotel for families with toddlers especially the kids pool was a great hit. The waterslide itself kept our son busy for hours. Staff were fantastic with the kids and offered our son free macaroons all the time. The hotel is opposite Kalim Bay/Beach which is not really worth going to. Kamala beach is much better to go to (much nicer than Patong beach) but is about 30 mins away by tuk tuk. Rooms service menu was quite basic even though there were 3-4 restaurant options. Not convinced this is a 5 star hotel in the conventional sense as it lacks the polish of 5 star hotels in Hong Kong, Paris or Singapore that I am use to. Minor irritating points relate to house keeping where there was a missing iron and guest flip flops which only came to light when we checked out and they asked us about the items to see if we had taken them. Hopefully they will not charge the bond for the missing items. There is a price list for everything to deter theft however as a guest you almost need to do your own inventory check (which is a long list!) otherwise at checkout they might claim you took the item.

We booked a junior suite for a night before a tour package started. Very nice hotel with lots of food options. The suite was incredible - spacious and comfy. Too bad I wasn’t able to upgrade the following nights to stay in the same one!

Overall quite a pleasant stay. Things were a bit worn out however very clean. The pools were nice our kids loved it, even had a little water slide. The staff was friendly, however a bit unorganized may be due to the high number people who were staying. The front desk guy charged us for three rooms then after the four-day stay when we were checking out, another staff explained that they need to charge more for two rooms due to their staff made some sort of mistake, we didn't want to ruin our holiday so just paid the amount and left without arguing. The Hotel food and breakfast were good but I would highly recommend the Street food tents right outside the Hotel, the portion and the taste were just amazing, plus it works very late for after-party hungry bellies.

The Nature Phuket is a great hotel to stay at. It's about a 10 min ride to the beach or a 25 min walk. The staff is very courteous and helpful. They go beyond their way to help out to the best of their ability. The hotel is also good overall. There area a variety of pools from a kiddie pool to an adult pool. Make sure you get the buffet included in your stay. The food is good and is always changing each day. The buffet can get really busy around 9am so get there early. The rooms are clean and spacious.

The staff were nice and very helpful. The hotel was also great and perfect for a family stay