The Naka Phuket

The 2 bedroom unit that we booked developed a leak before we arrived. Even though they reached out to let me know we couldn't arrange for a pick up from the airport, they said nothing about our room being damaged and thus unavailable. They tried to fix the problem by putting us in two separate 1-bedroom units for the same price. We politely declined and then spent the first three days of our five day trip moving rooms so they could 'accommodate' us. They didn't want to offer us a refund for the two nights we stayed in a one-bedroom so now I am having to chase hotels.com for this. I also cannot recommend the food. Restaurant closes as 7:30pm so any food after that would have to be ordered through an app which is inconvenient given the location of the hotel. Overall, very unpleasant stay and would not recommend unless you just need a lot of space for multiple families and don't mind being far from a town