Fleur de Chine Hotel

We had a fantastic stay at Fleur de Chine. This is an exceptional hotel on all fronts. We were fortunate to be upgraded to a suite with Tatami room and incredible views across Sun Moon Lake from our terrace. Our kids had a blast in the pools and with the many activities. The location right on Sun Moon Lake allowed for some great walks around the lake and hikes through the surrounding forest. The staff were also incredible from check in to check out and always took the time to prioritize guests. We needed directions to a trail from a staff member and he stopped what he was doing and took us on a 10 minute walk around the hotel exterior, taking the time to explain all about the area and hotel history. We also appreciated the all-inclusive format for meals and in room snacks and the buffet was amazing in both quality and selection. We will definitely stay again.

Wow! The Fleur de Chine was probably one of my favorite hotels I’ve ever stayed at. It boasts the most insane views of Sun Moon Lake from each floor as well as the lobby, the staff/service are impeccable, and most of all, it is SO kid friendly. There is an entire play area on the first floor for children as well as a water park that as hot tubs, spa jets, and sauna for adults but also a fun water slide and ball pit for kids. The breakfast and dinner buffet are also delicious and has such a huge variety. We can’t wait to come back again some day!!!

Exceptional property! Wow! We were traveling from Canada with two kids. Coming from the Mandarin Oriental in Taipei, I imagined that would be hard to beat. FDC was even better! The buffets are extensive with options for any taste including a kids ice cream bar. The indoor “waterworld” is a series of hot, medium and cold pools with funky bubble seats and even a water slide and tiny ball pit for kids (bring a bathing cap if you don’t want to purchase one). It’s great that pool is indoors because that area rains a lot. There is nightly singing entertainment, which my kids enjoyed. There is also a great indoor kids space with slide, ball pit, indoor rock wall (all free). The A/C in our room wasn’t working so they kindly moved us to another room which was Japanese style suite. The extra 3 sleeping mattresses lower to the floor were convenient for the kids. Overall I highly recommend FDC, their website does not do justice to the facilities and service experience.

Beautiful hotel with great service and the buffet is pretty good as well! Very kids and family friendly as well. Will recommend.

Fleur de Chine was an unforgettable experience that exceeded all our expectations. The food, amenities, and views were all exceptional, but what really made our stay special was the care and support of the staff. In particular, Ryan Lee and his team went above and beyond to ensure my wife had an amazing birthday surprise. Ryan coordinated to have a cake, wine, balloons, a light-up happy birthday sign, and slideshow with pictures of friends and family on the TV in our room when we arrived. In planning the surprise, Ryan was kind and professional in our email correspondence. He organized the photos I sent him and was always prompt and courteous in his replies. He executed the plan perfectly and my wife was elated when we checked into our room, having no idea Ryan and his team were working hard to help celebrate her birthday. Fleur de Chine provided us with a five star experience. Ryan and his team deserve special credit for their work, but everyone we interacted with from the attendants at the pool and hot springs to the service members at the buffet always greeted us with a smile and genuine kindness. We will be recommending Fleur de Chine to anyone who goes to Sun Moon Lake, as we are already dreaming of the next time we can go back.