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Hotel Metropol & Spa

4 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(168 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Zermatt, Hotel Metropol & Spa is near a train station. Zermatt–Sunnegga Funicular and Mountaineers Cemetery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gorner Ridge and Unterrothorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing.

Popular amenities

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Playground
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free continental breakfast available daily 7:00 am–10 am
Room service available

Spa

Massage - sports
Massage/treatment rooms
Sauna
Spa tub
Steam room

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Turndown service

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Stair-free path to entrance
Well-lit path to entrance

Things to do

Fitness center
Full-service spa
Indoor pool
Playground
Sauna
Spa tub
Steam room

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Milano Malpensa Airport
87 km from this hotel
Turin Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Metropol & Spa
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

100%

4 star reviews

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3 star reviews

0%

2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Hotel Metropol & Spa

Latest reviews (5)

K

Karen

9 Oct 2023 - 12 Oct 2023
reviewed on expedia

5 out of 5 stars

We spent 3 nights here in October and really enjoyed our stay. The room was very comfortable and spacious, the breakfast was great with an excellent variety of hot and cold food, and the hotel was in a good location within walking distance to everything. But most importantly, the staff were fantastic! You felt as though you were staying with family. Would highly recommend and definately stay here again!
M

Mr. Lynn

9 Sept 2023 - 11 Sept 2023
reviewed on hcom

5 out of 5 stars

Recommend this older style Hotel. It appears to be family owned and run.. The staff were always helpful. Free transfers from train station. Excellent indoor pool, hot tub, sauna.. Very close to train and restaurants.. Views of the Matterhorn..
A

Aelee

20 Aug 2023 - 25 Aug 2023
reviewed on expedia

5 out of 5 stars

Very kind hotel staffs, clean room, great facilities and family & kids friendly hotel! Thanks a lot for wonderful vacation!
M

Maureen

18 Jul 2023 - 21 Jul 2023
reviewed on orbitz

5 out of 5 stars

I truly cannot find anything we did not love about the Metropol. Starting from the pick up service at the train, to check-in at the front, everything was top notch. We received custom sized bathrobes and slippers in our room, so our kids were excited to hit the pool. We enjoyed the steam room, sauna, hot tub, pool and vitamin water, all while staring at the grand Matterhorn. Within walking distance is the Old Town, shopping, dining, Gornergrat train, Sunnegga Funicular and so much more. We walked everywhere. Breakfast held many options including custom eggs, espresso and cappuccino,hot chocolate and again, the view of the Matterhorn everywhere we looked. We didn’t use it much, but there was a game room that would be fun in the winter after a day of skiing. The yard during the summer had places to sit, lounge chairs and that famous view! The staff were kind, funny and attentive. I felt so comfortable there and would stay there again in the future!!! Super clean, great food, lovely staff. Thank you!!
S

Sorin

25 Mar 2021 - 27 Mar 2021
reviewed on hcom

5 out of 5 stars

Just liked everything. Nice location, right near the children playground and supermarkets. Good spa, good restaurant.
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