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Matterhorn Lodge Hotel & Appartements

4 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(139 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Matterhorn Lodge Hotel & Appartements is a family-run hotel that provides a warm and welcoming atmosphere. Guests consistently praise the amazing staff, who go above and beyond to ensure a comfortable stay. The hotel offers spacious suites and a delicious breakfast with a wide coffee selection. Its convenient location, within walking distance of the train station, makes it easy to explore Zermatt. The stunning views of the Matterhorn are an added bonus.

Guest highlights

The amazing and friendly staff who made guests feel like family
The spacious suites and the cleanliness of the hotel
The delicious breakfast with a wide variety of coffee options
The convenient location, within walking distance of Zermatt train station and the stunning Matterhorn views

About the hotel

Snow lovers will appreciate Matterhorn Lodge Hotel & Appartements's complimentary ski shuttle, as well as other onsite amenities such as a bar/lounge and a full-service spa.

Nearby attractions

Located in Zermatt, Matterhorn Lodge Hotel & Appartements is in the city center and near the boardwalk. Zermatt–Sunnegga Funicular and Mountaineers Cemetery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the ice skating and sledding.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Local cuisine breakfast available for a fee daily 7:30 am–10:30 am: chf 28 for adults and chf 16 for children
Room service available

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - sports
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Ski privileges (optional)
Ski storage
Snow sports gear
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

18 holes of golf
Access to nearby health club
Art gallery
Designer stores
Full-service spa
Helicopter/airplane tours
Ropes course
Sauna
Shopping mall
Steam room

Outdoor

Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Milano Malpensa Airport
87 km from this hotel
Turin Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Matterhorn Lodge Hotel & Appartements
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Matterhorn Lodge Hotel & Appartements

Latest reviews (5)

E

Edward

21 Jun 2024 - 23 Jun 2024
reviewed on hcom

5 out of 5 stars

Amazing staff Amazing suite Amazing food Highly Recommend We were treated like family
K

Kunal

5 Jul 2023 - 7 Jul 2023
reviewed on hcom

5 out of 5 stars

Nice boutique hotel. Walking distance from the station. Small family run place with friendly staff who are always happy to help. Great views of Matterhorn:)
S

Siew

3 Jul 2023 - 7 Jul 2023
reviewed on expedia

5 out of 5 stars

lovely family-owned and run lodge in zermatt
R

Ralph

25 Jan 2023 - 27 Jan 2023
reviewed on hcom

5 out of 5 stars

Amazing hotel experience! Management made us feel like family. Cleanest hotel I've ever stayed in anywhere, I highly recommend and will be returning.
J

Jeffrey

12 Feb 2022 - 18 Feb 2022
reviewed on hcom

5 out of 5 stars

Our visit to Matterhorn lodge was great! Hands down will come here again, and will refer to family and friends. I feel like you can’t tell in pictures as much, but it’s very nice and modern, and rooms are quite large. Breakfast is delicious, and they will make you any coffee you like! We also enjoyed getting to know the manager, Ruth, who was very friendly and helpful. Also, if you call, someone from the hotel will pick you up and drop you off at the train station when needed. All in all, top tier experience!
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