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Hotel Des Balances

4 star hotel
Kids stay free
9.6/10 Exceptional
(779 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.

Nearby attractions

Hotel Des Balances is located in Old Town Lucerne, a neighborhood in Lucerne, and is in a shopping district and on the waterfront. Rosengart Collection and Lucerne Arts Museum are cultural highlights, and some of the area's activities can be experienced at Lucerne Ferry Terminal and Stansstad Ferry Terminal. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7:00 am–11:00 am: chf 35 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking

Outdoor

Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Zurich Airport
49 km from this hotel
EuroAirport Basel-Mulhouse-Freiburg
84 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Des Balances
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1 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Hotel Des Balances

Latest reviews (1)

L

Lilly

3 Jul 2024 - 4 Jul 2024
reviewed on hcom

1 out of 5 stars

Avoid at all cost! No a/c, no screens on windows, but if you open a window to avoid a cramped, hot room, you have no privacy from the street. Close blinds and shades for privacy, the room gets overheated. Glass bathroom wall offers limited privacy and lights up the room if one goes to the bathroom in the middle of the night. Old and grungy carpeting and concrete bathrooms with no tiles Service is awful in the breakfast room and front desk, nasty staff - no manager on duty on weekends if you have a problem, so you deal with clueless kids on duty. Avoid, avoid, avoid!
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