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DIANNE
20 May 2024 - 21 May 2024
reviewed on expedia
3 out of 5 stars
Only problem was the stairs with kids if luggage
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Janie
16 May 2024 - 19 May 2024
reviewed on hcom
5 out of 5 stars
The hotel is in a great central location to the train station and to getting around the city. Very easy check in - expect to use the stairs as the elevator is traditionally small for an old building - we used it once upon check in and walked up and down to the fourth floor the rest of the stay. We had booked a family room to have the extra space and it was great. The bed was firm and the sleeper was comfortable. Bed linens are excellent - it does fall short on the towels in that they are very thin and a bit harsh. It’s late May and we lucked out the weather was perfect - the room did not have AC but provided fans and our room had lots of windows for letting the fresh air in. We had breakfast the last day and it was traditional fare of sliced meats, cheeses with breads and croissants - perfect lite meal to start a day of exploring.
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Jeffrey
4 Jun 2023 - 5 Jun 2023
reviewed on orbitz
5 out of 5 stars
Great hotel and location. Friendliest and most helpful staff we’ve encountered in many years of travel. Will be back and definitely recommend to friends/family coming to Lucern.
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Thomas
1 May 2023 - 10 May 2023
reviewed on orbitz
5 out of 5 stars
Hotel Central Luzern was ideal for our trip to Switzerland. We decided to base ourselves in Luzern and take day trips, and the close proximity to the train station was perfect. Everything was immaculately clean, the bed was comfortable, the room was quiet, the breakfast each morning was delicious - it was all perfect! But the best part of Hotel Central Luzern is the staff. They went out of their way to welcome us and provide anything we needed. They made us feel right at home. If you are looking for comfort, a friendly family atmosphere, a convenient location, and good value, this is the hotel to book.
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Fong Lan
30 Apr 2023 - 1 May 2023
reviewed on hcom
5 out of 5 stars
Felt so welcome during the stay and every staff is very helpful and kind. The family room is spacious.Location is convenient.
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Charmaine
24 Apr 2023 - 26 Apr 2023
reviewed on orbitz
5 out of 5 stars
Staff was awesome, very helpful. Beautiful location close to all activities and transportation. I will definitely recommend this hotel and I shall return with friends and family in the near future.
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Danielle
30 Mar 2023 - 1 Apr 2023
reviewed on orbitz
5 out of 5 stars
We were a family of 4. Cute boutique hotel. Had everything we needed. Close to everything especially train, sites and restaurants. Fans in room, extra towels, great breakfast. Free coffee, tea and water all day. Super friendly and helpful staff. Would come again and recommend.
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Jacqueline
16 Dec 2022 - 17 Dec 2022
reviewed on hcom
5 out of 5 stars
Truly a magical city and this cozy room was perfect for our family of 4. Walking distance to the train and everything else. The front desk staff was so accommodating, upbeat, and kind. A great first night on our vacation. Also the breakfast was just right.
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Nicola
14 Dec 2022 - 16 Dec 2022
reviewed on hcom
5 out of 5 stars
Centrally located hotel with great service and warm family atmosphere. The breakfast was amazing, and we appreciated that Christian went above and beyond to meet our needs. We hope to come back again.
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Gabriel
23 Nov 2022 - 26 Nov 2022
reviewed on hcom
5 out of 5 stars
The Central Hotel was absolutely wonderful. Everyone at the front desk was so very kind and helpful; they really made us feel welcome.
The rooms are large and very comfortable- the complimentary waters and soda was a pleasant surprise that was so appreciated! Breakfast was delicious with a number of options for the whole family, and the location was perfect. So close to the train station, old town, etc.