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Neustadt Apartments

4 star hotel
9.6/10 Exceptional
(45 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

Self parking, tour/ticket assistance, and free WiFi in public areas are available at this smoke-free hotel. Weekly housekeeping is available.

Nearby attractions

Located in Lucerne, Neustadt Apartments is in the city center and near the boardwalk. Lucerne Arts Museum and Bourbaki Panorama are cultural highlights, and some of the area's landmarks include Musegg Wall and Mill Bridge. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Full-sized refrigerator
Highchair
Kitchen
Microwave
Separate dining area

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Local cuisine breakfast available for a fee daily 7:00 am–10:00 am: chf 19.00 for adults and chf 19.00 for children

Guest services

Front desk (limited hours)
Housekeeping (weekly)
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance

Things to do

Access to nearby health club
Art gallery
Designer stores
Shopping mall

Conveniences

Elevator

More

Renovated entire property - january 2019
Smoke-free property

Nearest Airports

Airplane
Zurich Airport
49 km from this hotel
EuroAirport Basel-Mulhouse-Freiburg
84 km from this hotel
map

Reviews that mention...

Family Reviews

for Neustadt Apartments
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Neustadt Apartments

Latest reviews (4)

A

Anthony

6 Jan 2024 - 15 Jan 2024
reviewed on orbitz

5 out of 5 stars

Perfect apartment and location for a family stay in Lucerne.
A

Arshad

27 May 2023 - 30 May 2023
reviewed on expedia

5 out of 5 stars

Very conveniently located close to train station. A large apartment with 1.5 bath and was vert convenient for a family of 4. Will stay again when visiting Lucerne.
A

Anjali

3 Aug 2022 - 6 Aug 2022
reviewed on expedia

5 out of 5 stars

This is a really well maintained property, centrally located from public transit and activities. Host is mindful of travelers needs and has stocked home with all basic necessities. Really loved our stay, kids were looking forward to return to the apartment after a long day out. Truly a home away from home. Only request would be for host to provide better fans as it was very hot on the days we stayed.
H

Haneta

25 Dec 2021 - 28 Dec 2021
reviewed on hcom

3 out of 5 stars

Nice design and modern apartment. However, it’s too expensive for its value. You won’t get any daily cleaning unless as they only do weekly cleaning. Towels are definitely not good quality for a week used and no cleaning stuff provided such as vacuum cleaner etc. I stayed for 3 nights as family of 4 and it’s tough without daily cleaning. For its price, it supposed to be service apartment. The TV also didn’t work properly. It kept changing channel by it self. You could only use it for Netflix. Also nobody told me you couldn’t use the back door (next to pizza restaurant) after 7pm with your keys. This is the door next to the Train station and main road so I felt this supposed to be the main door instead. We had to take a detour to enter the apartment after our long day trip. The facility is too basic. Once you opened the sofa in living room for the additional bed for my daughters then you only have the small chair of the dining table to use. For the size of the living room they should add more sofa and more place to put something on. We basically left everything on the floor and with no daily cleaning, the dust is practically everywhere.
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