1/29

Petit Palace Savoy Alfonso XII

4 star hotel
Kids stay free
9.2/10 Wonderful
(1000 verified Hotels.com guest reviews)
See verified family reviews (14)

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Petit Palace Savoy Alfonso XII is located in Retiro, a neighborhood in Madrid. The area's natural beauty can be seen at El Retiro Park and Royal Botanical Garden, while Prado Museum and Thyssen-Bornemisza National Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium. Guests love the hotel's central and quiet location.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 7:00 am–10:30 am on weekdays and 8:00 am–11:00 am on weekends: eur 17 for adults and eur 17 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Conveniences

Elevator
Front-desk safe
Reception hall
Water dispenser

More

Smoke-free property

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Petit Palace Savoy Alfonso XII
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

79%

4 star reviews

7%

3 star reviews

7%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Petit Palace Savoy Alfonso XII

Showing 1 - 10 of 14 reviews

Latest reviews (14)

E

Emily

8 Jul 2024 - 9 Jul 2024
reviewed on hcom

5 out of 5 stars

I absolutely loved this hotel. This boutique hotel is so quaint and adorable. It was so clean and comfortable. The bed bedding was absolutely amazing and I stayed here with my family. I recommend getting the suite because it has the bedroom separate and the bunkbeds are in the living space. Pay a little extra to get that balcony space it is absolutely breathtaking and so unique. Everyone at this hotel was fabulous. Restaurant is small, but they have a lot of options and the lounge was very comfortable. For the price it was unbeatable. This neighborhood is the nicest neighborhood in all Madrid and this hotel is super affordable. If I ever come back to Madrid, I’m definitely staying here. You’re right in front of the park and it’s just so walkable.
M

Michelle

16 Sept 2023 - 19 Sept 2023
reviewed on expedia

5 out of 5 stars

Beautiful hotel opposite gardens. Surrounding area not great for food options with young children.
D

Deborah

15 Sept 2023 - 19 Sept 2023
reviewed on expedia

5 out of 5 stars

We had a wonderful time at this property! We were traveling with our two kids (age 11 and 7) and stayed in the Junior Suite. The room itself was beautiful with a separate adult bedroom and bunk beds for the kids in the main room. There was a wrap around balcony facing Retiro Park, which is across the street. The breakfast buffet was delicious and very beautifully displayed. Staff was exceptionally friendly and helpful. Overall, we had a fantastic stay which exceeded our expectations, and we will certainly be back to stay at this gorgeous property.
B

Bruce

10 Jul 2023 - 12 Jul 2023
reviewed on hcom

5 out of 5 stars

We splurged a bit and stayed in the junior suite. We had a private bedroom and two bunk beds in the main room. A nice separation for those traveling as a family. There was also a huge wrap around balcony! The room was very spacious and in great condition. The only drawback was there was a shower and sink in the bedroom; but no toilet. Off the main room there was a bathroom with a toilet and sink. I would have liked to have a second toilet in the bedroom. The staff was very nice. We also used the free bikes and biked around the giant park across the street which was a fun afternoon with the kids. This is close to the three big museums and not far to Plaza Sol (big shopping area). There are a number of really nice restaurants near-by. Overall, reasonable priced and highly recommend! It was the best place we stayed at in Spain
H

Heidi

20 Jul 2023 - 22 Jul 2023
reviewed on travelocity

5 out of 5 stars

Beautiful property, wonderful breakfast, perfect location! The spacious room with bunk beds was ideal for our family and we loved being so close to museums, the enormous park, shopping and restaurants. All staff were helpful and friendly - we appreciated their hard work making our stay excellent. Thank you!
D

Danay

7 Jul 2023 - 8 Jul 2023
reviewed on travelocity

2 out of 5 stars

My family booked three rooms on the hotel for one night, I sent a message to the hotel telling them the time of arrival and asking if they could accommodate us in near rooms since were family. One of the bookings had a mistake on the date but they were not helpful and charge another night. Long story. Front desk staff said we have to talk to Expedia and Expedia said it was the hotel decision. Hotel rooms are ugly, ripped sheets, dirty carpets, not very well cleaned. Hotel was empty, not many guests.
J

Jennifer

18 Nov 2022 - 20 Nov 2022
reviewed on travelocity

5 out of 5 stars

Everyone was very helpful. The airline has lost 1 of our suitcases and they were very helpful in getting that fixed. Breakfast was great and room was very nice. Easy access to many locations. We would stay again and would bring family. We recommend this location.
J

Jose Luis

24 Jul 2022 - 26 Jul 2022
reviewed on travelocity

5 out of 5 stars

Great location. Ideal for families.
T

Thomas

17 Jun 2022 - 21 Jun 2022
reviewed on travelocity

3 out of 5 stars

The location is very convenient, no doubt; for example, within about 15 minutes one can walk to any of the big three art museums in Madrid, and there is a great park right next door for fantastic jogging. Our room was fairly quiet with view onto a side street; the beds are fairly comfortable. The amenities are not great for a 4-star hotel; no free bottle of water, no Klenex(!), no fitness room. They were also, so it seems, trying to save on the breakfast fruit, cutting every grape in two and every kiwi in eight pieces (with skin); a couple of bananas might be there at the very beginning but once gone, no more (for the next 3 hours!); also the breakfast rooms are acoustically not insulated at all; one family with two kids and the place suddenly becomes incredibly noisy and reverberant. So overall, the place seemed quite stingy to us, when it would have cost them perhaps 5 Euro per day extra to make us really happy.
P

Peyvand

9 Apr 2022 - 11 Apr 2022
reviewed on travelocity

5 out of 5 stars

Travelled here as a family of 4. Location is amazing! Hotel is very clean, staff are super friendly and breakfast was great addition! If we ever go to Madrid again, we will definitely stay here again.
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