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The Westin Palace, Madrid

5 star hotel
Connecting rooms
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and massage/treatment rooms. Housekeeping is available on request.

Nearby attractions

The Westin Palace, Madrid is located in Madrid Centro, a neighborhood in Madrid, and is near a metro station. Teatro de la Zarzuela and House-Museum of Lope de Vega are cultural highlights, and some of the area's notable landmarks include Fountain of Neptune and Parroquia Jesus de Medinaceli. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: internet access (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 7 am–11 am: eur 42 per person
Coffee/tea in common area(s)

Spa

Manicures and pedicures
Massage/treatment rooms
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Hair salon
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Full-service spa
Shopping

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Palace, Madrid
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about The Westin Palace, Madrid

Latest reviews (3)

R

Raul

3 Jul 2022 - 5 Jul 2022
reviewed on orbitz

5 out of 5 stars

This hotel is a true gem of Madrid. While the hotel is unquestionably beautiful - both inside and outside - the renovation of its spacious suites w/ comfortable furnishings and beddings, appropriate room lighting, several usb outlets, fully equipped bathroom, etc. has given this hotel an edge over other hotels in its category. My family and I truly enjoyed our stay at the Westin. Also, a special mention needs to be made in regards to its staff, who assisted us in every request and made us feel at home during our stay.
D

Doc

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Very nice hotel but a very old building. Sometimes noisy from the inside hallways. A bit pricey. Not a flawless hotel but still a very nice hotel for Europe. Dog and family friendly.
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