NH Collection Madrid Suecia

I was extremely lucky and was upgraded to a junior suite. The hotel is within 10 minutes walk to all the main attractions.

This property was excellent service, excellent excellent breakfast it’s worth twice the value, the staff was excellent, including housekeeping. I would strongly recommend the junior suites. They’re very roomy and beautiful. The breakfast was absolutely amazing for the price.Abdul And his coworkers were superb extremely professional very kind. In owning four seasons, hotel residences, I can assure you my standards are very, very high and the entire staff. There were excellent Javier at the front desk. Along with his coworkers were superb. Special note goes out to the.bell guys Who handles your luggage and taxi related services? These guys were all excellent excellent. I have never seen something equal to what I received at my four properties but this particular hotel matched it. The superb very safe. There are two minor issues. They need to work on I would suggest they put a sign coming in the front door because the receptionist is up the steps, otherwise it looks like it’s just a restaurant. Maybe put a nice sign down there saying for receptionist hotel go up the steps. The second recommendation would be room service in the evening we attempted to order room service was extremely difficult with my friend speaking limited Spanish. I would recommend the front desk since they speak. English take the order and communicates it with the evening room service restaurant personnel , we felt rushed And since this is a international hotel, English covers different nationalities.

The hotel is well located, clean and the beds are comfortable. The only problem we had was the family with 2 young kids that stayed in the room exactly above our room. The kids were running all the time and we heard every little step! This lasted 2-3 hours a day. We complained, Hotel’s security got involved but these kids never really stopped. We ended up going out for dinner and by the time we were back, at about 11 pm, the kids were finally asleep. I guess the hotel is great as long as you are on the top floor or there is no family with kids above your room.

Hotel was clean and tidy, staff were friendly. We booked a junior suite and it was nice and spacious. I have a small disability but don’t usually have an issue getting in and out of a standard bath. Unfortunately with this one I really did struggle and there’s nothing to hold on to to help you out. Our stay was only for 3 nights so didn’t look to change our room. The roof top bar was lovely. However, when we went on our last night for a drink, half the tables were reserved and not allowed to use them even for a quick drink. The DJ was playing a little too loud so we decided to go elsewhere for pre dinner drinks.

This hotel was fabulous. We stayed at 3 different locations in Madrid because we traveled around the country a few times. This place made my duaghter so happy. One of the workers even phoned up his kids and had them talk to my daughter. The rooms were comfortable, the staff great, the view beautiful. Awesome hotel.

I can’t say enough good things about this hotel. Perfect location, friendly staff. I traveled with a baby and they made sure to provide a crib and baby toiletries. Arthur, Rocio and Santos made us feel like home

This is the best hotel in Madrid. Our return just. Greeted and treated like family. Welcomed by name, easy checking, sincere smiles. Wine and fruit in our room. Great service beautiful full breakfasts. Rocio, the guest relation manager is the best: very helpful