SmartRental Collection Gran Vía Capital

Great location and good for family. We were very close to a lot restaurants, bars and tourist sights. The pool was a little bit small according to my two children and it was a little bit noisy within the accommodation as I can hear running water from upstairs and other guests walking through the corridors and catching the lifts. It was generally clean and comfortable.

Hotel was in very central amazing location. Rooms were with very nice modern design but very small and tight for a family without really a place to put luggage once sofa bed was open. Staff was extremely friendly and professional and willing to help. AC worked well. Pool very small without much seating for a hotel of this size (maybe 10 chairs total surrounding pool). Good coffee bar attached to lobby. Room had a couple of areas that could use maintenance (like the drain in the shower was detached and the top of the handheld shower head was missing). Would stay here again though for sure.

Very nice . Would recommend. Good location close to everything. We had a suite awesome for families. Very spacious. Not much shelving though anywhere, no storage . Spotless.

We felt personally cared for by the staff from the time our bags were brought in from the taxi to the time we departed! We were grateful for the recommendations for meals and the clear subway help (including printout of directions and red travel card to use). When our room was ready, we were notified at the pool, which was incredible! Bryan (Red Sox fan) went above and beyond! We felt like family more than guests! Thank you!!!

Great location; able to walk to popular attractions and plenty of places to eat and shop. Comfortable apartment and attentive staff. It was the perfect place for my family to stay in Madrid.

Great location, tasty breakfast and chic decor. My kids said the sofa bed was very comfortable. The space was compact but well laid out. Appreciated having the washing machine, which meant I could run a load of laundry mid-trip.

I had the best time in Madrid, and it had a lot to do with the Hotel. It was cozy, nicely decorated, had a perfect breakfast buffet, the room was well equipped, the staff was very friendly and helpful, the hotel itself is in walking distance to everywhere we had to go. For anyone staying in Madrid, i HIGHLY recommend this hotel, props to everyone working there! I stayed there last year with my family, and i went back last week. Whenever i go to Madrid, I'll make sure to book my stay there. Thank you!

Great, quiet stay in super central location. Front desk staff was super nice and helpful. We had a one-bedroom on the 4th floor. No views, but the room was comfy and had everything we needed (including Euro-style combination washer/dryer). Pullout sofa was good for kids but probably not firm enough for adults. Rooftop pool was pretty cool. Rooftop bar is open to the public and was loud and fairly crowded, and the only place we're the staff was less friendly. Overall a great value for a good amount of space and full kitchen in such a central location.

Our family of 5 (parents, 7 yo, 2 yo twins) stayed here for 4 nights in a 2 BR apt. Everything is as advertised, very up to date design and very comfortable. We traveled with our double stroller (Vista) which fitted in the elevator tight but fine. BF was pretty good, but a waste to pay that for kids as they will only eat a couple of things; not a great option for us in terms of cost. Communication w front desk through WhatsApp was a breeze. There was some smell from the bathroom, it came and went; and some noise from the street, those didn’t bother us too much. I still think it’s a great place based on how convenient it is. We walked everywhere.

Excellent place for family