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Pestana CR7 Gran Vía Madrid

4 star hotel
Connecting rooms
8.8/10 Excellent
(974 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.

Nearby attractions

Pestana CR7 Gran Vía Madrid is located in Madrid Centro, a neighborhood in Madrid, and is in a shopping district. Prado Museum and Royal Palace of Madrid are cultural highlights, and some of the area's notable landmarks include Plaza de Cibeles and Puerta de Alcala. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Buffet breakfast available for a fee weekdays 7:00 am–10:30 am: eur 16 for adults and eur 9.5 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Fitness center
Seasonal outdoor pool
Shopping

Outdoor

Outdoor entertainment area
Outdoor furniture
Rooftop terrace

Conveniences

Elevator
Front-desk safe
Reception hall

More

Communal living room
Couples dining
Romance packages available
Smoke-free property

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Pestana CR7 Gran Vía Madrid
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Pestana CR7 Gran Vía Madrid

Latest reviews (3)

P

Petra

3 May 2024 - 5 May 2024
reviewed on expedia

2 out of 5 stars

Only what was good was location . For shopping, eating excellent. But like hotel for us very cheap. Breakfast horrible, they don’t have normal coffe mashine. No pancakes, or something for kids! Gluten-free option 0. We had big studio but!bathroom very poor.
H

Harry

26 Dec 2023 - 31 Dec 2023
reviewed on expedia

4 out of 5 stars

Located in the heart of the city, very convenient. Wonderful staff all the way around, from the front desk, doormen and the restaurant staff. Breakfast was mediocre, but solid. My only complaint was the smell from the toilets...Obviously not plumbed correctly-the rooms smelled like sewage if you kept the bathroom door open. Wouldn't stay here for that reason alone-we had two rooms for my family, both had the same issue. Unacceptable.
M

MANISH

20 Aug 2022 - 21 Aug 2022
reviewed on hcom

5 out of 5 stars

Stayed there with family and had booked two rooms. Staff was very nice and cooperative and gave us two adjacent rooms. They also helped us with planning the city tour. Stay was very nice and comfortable. Rooftop view is amazing and has a nice sitting and relaxing arrangements with music in the background. Overall, we enjoyed the stay and would certainly revisit in future.
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