PortAventura Hotel Colorado Creek - Theme Park Tickets Included

We stayed in a family room that was large enough for two adults and two kids (12 & 10). The room had two large beds and a couple of chairs. Though the room was very comfortable, but it did lack basics as there were no tea making facilities and no iron. The reception was also unable to provide a kettle! No water provided either and nowhere in the hotel to get ice or even hot water to make tea. Note when arriving by car, you have to park about 30m away from the hotel reception and carry your bags in. You then have to immediately move your car to the carpark. The bell staff weren't particularly helpful. On the plus side, the reception staff were helpful and polite. We opted for half board which was good value. Big buffet breakfast in the morning and another good buffet in the evening. But you have to pre-book a time slot (40mins for breakfast and 60 minutes for dinner). Waiters come round and remind you how much longer you have before you need to leave! Good food though. The hotel is only 7 mins walk from the 'hotel guest' entrance of PortAventura. The walk is through themed grounds (Wild West) lined with a few restaurants, so a nice walk. Our stay included fast track tickets to the park as well, so we could enter and leave the park unrestricted throughout the stay, and use the fast track 10 card on 10 attractions within two days of first use. Colorado Creek is a great choice if you have a car and want to visit PortAventura.

Hotel was beautiful, clean well organised and smelled amazing. The far west theme from Portaventura park was continued throughout the area and the various hotels around. Really lovely touch. The staff were all so helpful and friendly. Rooms were clean and well maintained by housekeeping. Food was delicious and the variety off food available was excellent. Can’t wait to go back. Fantastic family holiday.

This is our second year coming to PortAventura and it’s always very clean, staff are brilliant, food is lovely. Downsides - no communication as to how to get from front of the park to the hotel (it’s very far at least 20 minute walk through the park) a taxi is needed if you don’t walk, no shuttle. If there is a shuttle it’s not clear how to book. We had to walk from Ferrari land to our hotel at 10.30 pm because there were no taxis no shuttles and you cannot walk through the park. This is the second year this has happened to us and it leaves a sour taste. No irons available ?? Not sure why they don’t have irons available in a 4 star hotel. Food replenishing very slow in the buffet, small children shouldn’t be allowed to be alone in getting their food from the Buffett because they take things with their hands and it’s not hygienic. I saw this on more than two occasions at the Buffett and it made me feel Ill. Just a few small things that annoyed me this trip but overall still excellent.

Overall the hotel and park was excellent. The hotel was super clean and well managed. It was very new and in great condition. Staff super friendly. Front desk did get busy at times and it was a little frustrating waiting to swap towels for example. Some of the staff also did t speak great English, although it wasn’t a huge issue as it was good enough. The hotel is also about a 10ish walk to the back of the park entrance and it is uphill and not shaded so is quite tiring after a long day in park. This said it is first class hotel and we will be going back for sure. We were in a deluxe family room. Plenty big enough for 4 and we had a garden view. Not sure I would pay extra for that view next time though but deluxe room was great. Overall excellent family hotel and quality of buffet food was really excellent as was choice.

Great family experience with great value for money and great food.

Lovely new hotel, with very spacious bedroom for our family of 2 adults and 2 children for an overnight stay. Bathroom huge too with bath and double sinks. Didn’t get a view of the fireworks. Great to get the Express passes for the park included, but not impressed that they didn’t cover the newest attraction in the park - Mission Street. Went for the half board option. In hindsight probably wouldn’t book for dinner again as although quality was good the variety on offer didn’t suit our family, Breakfast good though, Once again like other Spanish hotels i didn’t find the staff at check-in friendly at all or welcoming. The queue for check in was about 40 minutes, really can’t understand why it takes so long??!! We got a text about 4.15 to say our room was ready with the room number, we had already been given the room card keys at check-in as these doubled up as our park admissions. , But when we went up with our 4 cards none of them worked, so had to go back down to reception to get them re-programmed. Staff again not friendly or apologetic. Overall I would recommend, as we got a good deal with premium passes included, just don’t expect service with a smile!