PortAventura Hotel Roulette - Theme Park Tickets Included

We booked a room advertised on hotels.com as having 4 x single beds. When we checked in we just had 2 x small double beds, which wasn’t ideal with 2 teenage children. The hotel said that they don’t offer this room configuration, so I don’t know if the problem was with hotels.com or the hotel. Pool was nice

We stayed in hotel Gold River. We found it to be not the best value. The room was very noisy, there is no fitness room in the hotel, the playground is closed. the walk to the park is very long, especially with small children. we didn't enjoy the room- the sink had blockage, the cleaning was only everyday after we called and asked why they didn't came.

Our stay at hotel El Paso at PortAventura was very disappointing. We've been in the hotel a few years ago and I can honestly say that the hotel has gone downhill in many aspects, We will not come back. 1. Food- We've booked half board. but found out they limit your time in the restaurant to 40 minutes. After 30 minutes they start yelling in the restaurant "10 more minutes to go", and after 40 minutes- everybody needs to leave. This is unacceptable after you pay the high price for their meals. We had two little girls and to try to feed them and eat yourself in 40 minutes, which includes choosing food from the buffet, waiting in line for the buffet- is just not possible. Moreover, the food was not good. very repetitive, small selection, not healthy and not what we expected. 2. The room was dated and not suitable for the 4 people we booked. They gave us two double beds. This was not convenient for 2 little girls. We tried to switch rooms and although the hotel was not full- we weren't allowed to do so. 3. The big perk of staying at the hotel in the past was the express pass you could buy for a discounted price for the whole stay. they cancelled it and now you get a very small discount and it's daily, we couldn't buy it for the price they demanded. 4. There is no entertainment in the hotel. The only thing they do is a mini disco for the kids which is nice. but not enough. The parks close early and there is nothing to do after or before the mini disco. such a shame because th

It’s a good family hotel to go with the family to Port Aventura. The pools are cool, but sometimes are crowded. Very good decoration and nice Far West style. I recomended to stay at this hotel it’s inside the park.

The property is ok for access to the park but apart from that I won’t choose to stay here again. The staff speak little English and the hotel is def geared for Spanish and french, not British. The room is very basic, room has a kitchen and fridge but nothing else, our bathroom was in need of repair along with the floor which was water damaged and lifting! The beds were very uncomfortable and most mornings we woke with a sore back. The decor, although meant to be Wild West themed, was old and outdated. The food was not for British people and dinner in the buffet was awful choice again nothing for a picky child. The pool was very basic and the children are not allowed to do anything to make it fun, no floats, no balls, told off for jumping in! One bar open and very limited choices in beer and spirits! And for one week solid we listened to the same country and western music playing over and over and over and over (you get the picture) outside our room window, I never want to listen to kenny Rodgers ever again!!!!

The entire area of this resort is fantastic for families looking for a nice vacation on a budget. The value of having unlimited park entrance when staying in one of the many hotels, makes this a very attractive place to visit, regularly. The hotels are all very well kept, clean, and comfortable. They provide all the amenities that one could want or need. And the staff are all very courteous, warm, and helpful. Will come again and again.

The roulette offer is a big let down, very confusing and not clear, we thought we were booking portaventura hotel and were placed in hotel gold river so from the start very disappointed! I do not feel this hotel is suited for English, it’s for Spanish and french! Very few staff spoke English, no entertainment at all other than a Dora impersonator, very strict rules for the pool with no floats, toys etc allowed, my 12 and 16 yr old very bored. The rooms are very basic, meant to be 4 star??, kitchen area with absolutely nothing in it other than a fridge, no cutlery etc, very cramped and old fashioned decor, in need of repairs in many areas, family of 4 squeezed into small room with very little space for clothes etc, food choices very limited and does not suit English palette either and expensive if buying yourself! Same music played in communal areas for a week, i will not ever book to stay here again! Salou itself is a beautiful place but this hotel is a major disappointment!!