Hotel PortAventura - Theme Park Tickets Included

I requested two single beds, one for myself and one for a child. We were given One double bed. The food in the allocated restaurant was very good. The drinks and food in the park was very expensive. The best thing about our holiday was the fact that we were allocated (after enquiring) A disability pass for my child. This was the making of our holiday because it meant he did not have to queue for long periods of time in the blistering heat which he would’ve found impossible. The staff on the rides around the theme park were very professional. My child, who is disabled said his holiday was very good and he would like to do it again. I agree.

The hotel and grounds are beautifully laid out with gorgeous plants and landscaping, so if you didn't feel like doing anything else, lounging by either of the pools was a treat. The rooms were generously sized and came with a small fridge and very comfortable beds. The only thing that my wife and I felt could be an improvement would be a kettle or coffee/tea-making facility. Our breakfast wasn't until 10 am (you have to set a time slot) so waiting until then for a cuppa was sometimes frustrating. But that's a REALLY minor niggle! Our 16 year old son and his friends all made the most of the extensive 1/2 board buffets which included paella, sushi, steaks, fresh salmon and plenty of other amazing food to keep everyone well fed. Access to the park is straight past the Buffet Del Port restaurant, and you use your room key for entry – so don't forget or lose it. The park is open until 11 pm, with rides closing at 10.30 pm to allow for the evening parade and fireworks. The queues at night are much shorter and the park is beautifully illuminated, so you get more of an atmospheric experience. The walk into Salou takes 20 mins. If you go to the beach, turn right and head away from the crowds. Alternatively, turn left and find the coastal walkway. Keep a look for the big colourful Salou letters! Overall, this is a great family-friendly hotel and my wife and I would definitely return.

The rooma are big enough for a family of 1 child. The only problem is that although the bed is very big it is very uncomfortable. They need to change the beds

The hotel is lovely, however, the pool is very strict to say it’s a child friendly theme park hotel. You are almost told ‘NO FUN’ it’s very relaxing though and tranquil so I understand why they have done this but I didn’t expect it from a child oriented place, such as a theme park hotel. The hotel also have a scheme where you collect points to stay in hotel but the pints card didn’t work for the full first day!! The theme park was great, but you need to buy fast pass, if not you have 3 hour waits for rides. Staff are rude, don’t expect the English/American customer service, the staff bark orders and are often rude for no reason! Also unfortunately the Spanish/French customers we dealt with seemed to have an issue with queuing! It’s very frustrating after 2.5 hours to have big groups push in front (happened very often). Fast track is expensive but it’s NEEDED.

We stayed 5 nights which was way too long. Dont let the tickets incuded fool you. its expensive for a family. dinner, super expensive so is everything else like souvenirs, lunch out and so on. no microwave or refrigerator in purpose so that you spend your money. we found it very expensive vacations. we prefer 5 stars camping that gives a family the chance to cook and kids club too. seem like this stay is geared toward couples or older kids. we had rain and lots of ride didn't work. english of the staff is basic if they even speak English. Reception is so busy you cannot just stop to ask a quick question. No map of the park available anywhere, just app. if your phone not charge forget about finding your way. lines are so long and the crowd is making it so much less fun, more stress.

Very nice hotel, easy access to the park. Very busy but a good family destination.