PortAventura Hotel El Paso - Theme Park Tickets Included

The hotel is ok, swimming pool is fun, reception area clean and organised and the theme park is amazing so the tickets were what made this stay. A few things to note: The breakfast times were really not right they will give you a 45 min window in which you will spend the first 10 min going in and the last 10 being reminded you need to leave. This was really not explained on arrival and the first day we arrived at half past (thinking we just had to arrive within the timeframe chosen on the app) and immediately being reminded we needed to leave… the park is a good 15 -20 min walk to the park gate. the walking inside the park is insane so be prepared, this hotel does not include early morning entry (those that are inside the park do) and last, our room was ok there were a few cobwebs in the ceiling crevices which meant my children refused to sleep in the top of the bunk bed and we were eaten by mosquitoes (obviously the spiders were not working hard enough ;)) so take repellent. Also, disappointingly our room was about half the size of the room in the main building that some friends had booked directly with port aventura (same class and price, but they had a bigger cleaner room with a reception and sofa) request these in advance if possible. This is a trip for the kids and they loved it so that’s all we really cared for. The hotel has things to improve but as a theme park hotel it did the job.

Tried to get refund hotel El Paso’s staff took pictures of a baby in our group and sent it via what’s app, all left because we didn’t feel safe we were promised a refund and still nothing, joke I’d never use them again and as for the portaventura hotel staff taking photos of kids, shame on them

We had a excellent family holiday, room, pool and food excellent, snack bar food by the pool was so good! Only thing missing is entertainment on a night time, but overall we loved our stay.

Great place for a fews days at the amusement park and water park. The hotel is well designed for loads of people. For as many kids as there were, it was dead silent at night. Get to breakfast early for no wait time. The hotel is close enough to the park so that you can come back to the room for a break before going back out-it felt like we got two days at the park in one. They just text you your room number and your pass to the park works as your key-v nice. The pool is ok, but I don’t think anybody goes there for the pool anyway. It was likely my kid’s best day of her life.

The hotel itself is not exactly what one would expect from a 4 star hotel: towels and linen are a bit old, too noisy (lots of children playing everywhere), crowded canteens with self-service, however it is located within a very short walk of the theme park and perfectly suits the purpos of a trip with children. Adults may be disappointed by the bar closing before midnight and no snack available after 11pm, but the beachside town of Salou with its nightlife is within a 5 minute drive. The children were quite happy. Another convenient option: the theme park tickets included in the package actually give you the right to use the park on the checkin day - until midnight and all the day on checkout. Also: there is a very nice pool for younger kids in the hotel with a pirates' ship they enjoyed.