Barceló Fuerteventura Mar

I booked all inclusive, however the food was exactly the same each day and food that was supposed to be hot was always cold. The food available by the pool for all inclusive was shocking, basic cheap cafetteria style, sat there all day and was cold and dried up. Fruit choices poor, no peach, mango, grapes, pineapple. Room was generally clean however I don’t think the floor was ever mopped. Staff attitude was variable to say the least, some very friendly and nice and others miserable. Even though I was AI you had to pay for the ‘tea and coffee service’ in your room (basically for a staff member to replace the coffee sachets,etc!). The same for the mini bar, so if you wanted even water in your room you had to go to the lobby bar (not the beach bar!) and ask for bottles which were glass, had to take the tops off as no bottle opener and carry them to your room! I asked for a room change when I first arrived, I had hoped for an upgrade as VIP with Hotels.com but of course there was nothing available. My balcony looked on to the children’s playground/kids club and was very dark and depressing. The receptionist said there was nothing available for at least a couple of days but never got back to me either way to change later. Don’t think I will be returning! Also think Hotels.com should review their loyalty perks!

Great location for families or couples. Easy access to saltwater pools, minigolf, spa, gym and so on. Very relaxing and great place to recharge and have fun activities to do. Service has been friendly and inviting for us.

Overall, we had a great holiday here. The hotel pool was great, the hotel was lovely and clean and the rooms was clean, few nice places round the hotel to eat and met some lovely people, and the hotel was located right next to a lovely beach. However, we went all inclusive and the food was terrible. Everything was stone cold every single day, big lines for certain foods and every single drink at breakfast such as orange juice was warm. Drinks round the pool was good for me, beer was nice and cold, but for my gf there was only 2 cocktails on the all inclusive which she said was not nice. They also barely had any staff at the bar, always a line. On the last day the staff was not happy at me simply holding my drink near the side of the pool and also had ago at another family for having a lie-low in the pool. The aircon was not great in the room, they said they’d send someone up but never bothered. They tell you you get 2 restaurants to book from on all inclusive, but the Brazilian one was fully booked every single day from the time we arrived. And the Mexican one, was just the bar snack area changed to Mexican buffet for tea which wasn’t great. We was extremely disappointed in the food, we ended up eating out most nights which costs us abit after already paying a lot for all inclusive. Overall, we had a nice holiday, but would not go back purely because of how bad the food/ service was. I could have dismissed this a little more if we didn’t spend 2 grand for a week.

What a fantastic experience we had on our recent stay at this great resort. We could not fault the service, location, amenities, entertainment, food or comfortable room. Highly recommended and will definitely tell all our family and friends. Great value and exceptional experience!!

Staff always very friendly and helpful. Very clean, rooms cleaned daily. Excellent location - I really enjoy my morning walks along the coastline. Small, but well-stocked supermarket for bits within 5 mins walk. I was there on solo trip - but I think this is an excellent hotel for couples and families in particular.