Protur Sa Coma Playa Hotel & Spa

We recently stayed at Protur Sa Coma in a town that epitomizes the mass tourism experience — from sunbeds reserved with towels early in the morning, to identical kiosks lining the streets. Our experience, unfortunately, left much to be desired. We booked a double room, expecting two separate rooms as shown in one of the pictures online, but were given a single room instead. This was particularly challenging as we were traveling with small children and were not allowed to bring any food into the room, which made snacking difficult. Upon check-in, the staff failed to provide us with the necessary bracelets for our all-inclusive package. This oversight led to us paying for drinks out-of-pocket, which the hotel refused to refund. Moreover, the all-inclusive package was underwhelming, offering little more than the three main meals, with no additional food options available throughout the day. The children’s pool was not heated, which was a problem for my son who couldn’t enjoy it during the first few days of our stay due to the cold water, until the weather finally warmed up. Overall, our stay was frustrating and did not meet our expectations for comfort and convenience, especially for a family trip. I hope the hotel takes feedback seriously and improves these aspects for future guests. This review clearly outlines your grievances while maintaining a professional tone.

Good accommodation and activities. I would recommend this venue but NOT if you want a child free holiday as there were loads of children when we went. But the adult only pool area was a good help.

Sa Coma Playa is having a makeover so it should be even better next year, hope they put more showers around the pool and get their bar and waitress to cheer up a bit. Food was interesting, some things can't be cooked for large numbers and left waiting to be eaten, but overall huge choice for everyone. Brilliant place for all ages, lots of families like us with tricky teenage ages, so they had a good time. No crude images around, or other sights you wouldn't want impressionables to see. Evening entertainment was ok, but there are other venues nearby to visit, short walk to busy but gorgeous safe beach. Few local shops and cafes, local launderette was a good find 10 euros for large amount of clothes. Great time, really hot. If you hire a 3 or 4 persons bike - hairy on main roads!!