Hilton Vilamoura As Cascatas Golf Resort & Spa

This is a beautiful hotel but the pool arrangements need some attention.While fully understanding that children love to be in the pool there is no facility for adults who want to swim and not have to dodge ongoing water fight battles.There is a quiet area but this is often in partial shade and the pool is small..The Hilton in Malta which I would rate as 5 has a designated pool for over 16 year olds as well as large family areas That arrangement works well.

The Hilton Vilamoura was beautiful, the rooms were lovely and clean, the staff was incredibly kind! The breakfast was lovely and worth the extra fee. I was travelling with 2 kids under 6 and the staff were all so kind to them. We were there in March and I believe the outdoor pools had just opened so they were cold, but the indoor pool is lovely. My 5 year old loved the playground and the staff there was so nice! I would definitely return here.

This hotel is obviously good for groups and golfers but not really family. It’s just not baby friendly. Although there were lots of babies there at the same time, the service around them was quite poor. There’s almost nothing to feed an 11 month old for any meal and this was the hardest thing. The pool is freezing so when it’s their only activity of the day it’s so disappointing. There’s nowhere to sit outside and have a drink. The entrance to the kids club is up a few flights of stairs so no way you can get a buggy up unless you lift it. Just small things would make this place so much better. I was disappointed and won’t go back.

The Hilton Hotel, was a great choice. We enjoyed it from the moment we checked in. We stayed for my Daughters 10th Birthday, she enjoyed it very much. We had a two bedroom apartment, was very well equipped with washing machine, Dish washer Microwave, pots pans, cutlery, everything you would need. We felt very comfortable, it was like we were at home. The staff was well mannered and polite. We really reccomend this hotel for families,especially if you want time out for yourself, they have a monitored kids clubs, the staff there were great with my daughter.

Poor experience not expected from a 5-star hotel. Closer to 2-stars. This is my second stay in the complex, but based on my recent experience, is likely to be the last. Previously visited As Cascatas serviced apartments are significantly better than the hotel rooms. The two connected rooms booked for the family of four (2 adults and 2 young children) were in derelict and heavily used condition: - broken furniture in bedrooms including bent bed legs which made the beds wonky, - lumpy mattresses which resulted in uncomfortable sleep, - soundproofing does not work (pool side rooms will not be quiet enough to put and keep young kids in bed, scheduled entertainment can get too loud, albeit it cuts off at 10pm), - walk-in showers that pump cold water without any sign of warming up, - poorly arranged kitchen designed for people who do not cook, - unintuitive location of cooking utensils and cutlery (no useful instructions in sight), - blunt knives, - fitted dishwasher separated from the cabinet unit (I had to push the unit back in it's place several times), - small under-the-counter fridge with misaligned doors, - broken kitchen door hinges, - kitchen skirting boards out of alignment due to the dishwasher and fridge issues (had to push everything back in it's place just to use the kitchen), - broken crockery and glassware (chipped broken glass was missed, the staff will run the dishwasher but do not expect any quality control), - pool towel was removed by cleaning staff.

The food was fantastic. It's a bit far from the marina. We hired a car so it was not too bad. If you are a golf lover with kids, it's the perfect play to stay , swim and eat . They have round 5 pools. It's not heated though , except the little pool.